1 of 1 Support Engineer Jobs in Bedfordshire

1st/2nd Line IT Support Engineer (Internal Systems) About the Role We are looking for a proactive and service-driven 1st/2nd Line IT Support Engineer to join our internal IT team within a fast-paced MSP environment. Unlike a traditional MSP support role, this position focuses exclusively on supporting our own internal … career who wants to build a solid technical foundation, gain exposure to a broad range of technologies across the Microsoft ecosystem, and progress into roles such as Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities 1st/2nd Line Technical Support Provide first and second-line support to internal users … environments, Microsoft 365, Azure AD, and common business applications. Resolve incidents via phone, email, remote tools, and in-person support. Manage and escalate tickets effectively within SLAs. Systems & Platform Support Administer and maintain core internal IT systems, including: Microsoft 365 (Exchange, SharePoint, Teams) Azure AD/Active Directory Endpoint management tools (Intune/Autopilot) Windows Server services (DNS, DHCP More ❯