Belfast, County Antrim, Northern Ireland, United Kingdom
The ICM Group Ltd
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer SupportEngineer to join our dynamic team in Mallusk, Belfast, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity … and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a Customer SupportEngineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise will play … a vital role in safeguarding digital identities and transactions worldwide. What will the Customer SupportEngineer do? As a Customer SupportEngineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch support and solutions to more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Experis UK
Technical SupportEngineer – Belfast We are on the lookout for a Technical SupportEngineer to join a Global Tech Organisations in their Customer Success Team to work alongside their Technical Experts to support clients and offer an amazing experience. Technical experience is focused around Sharepoint more »
Onsite IT SupportEngineer Our well established client is looking for a immediatley available IT SupportEngineer on an initial 6 month contract with potential to extend onsite in Belfast. This role does fall Outside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory more »
Our client a Global IT Solutions provider are seeking to recruit an Office 365 SupportEngineer to join an ever expanding Customer Support team in the heart of Belfast and your responsibilities will be : Response and Resolution You own, investigate, and solve customer technical issues, collaborating within … Qualifications (RQs/MQs) Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
Belfast, County Antrim, Northern Ireland, United Kingdom
People Source Consulting
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer SupportEngineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the … below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute more »
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer SupportEngineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help more »
My client a leading IT Solutions provider are seeking to recruit an Desktop SupportEngineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Lucera Financial Infrastructures
trade credit component we deliver a performant, cost effective solution to your eFX needs. Role Lucera Financial Infrastructures is hiring a Level 2 Application SupportEngineer for our Belfast office to help expand our global support footprint for our suite of our core products, used by some … of the top names in financial services. We are looking for someone who has 3+ years’ experience working primarily with customer support in financial services. This role is for individuals who can work effectively as part of the local and wider global team, along with the ability to work … talk to people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and client onboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based more »
2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and implementation of … to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be expected … to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require escalation. Create more »
We are proud to be partnering with Lava Group , based in Belfast, who are looking to recruit an experienced Technical Support Engineer. Check out their WHY and more about this exciting opportunity. Our Purpose: At our core, we are dedicated to putting people at the forefront of technology. Our … Lava Group systems at customer sites. Your dedication to customer service will shine through as you provide top-notch on-site and remote technical support, ensuring that customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to improve service … BTEC/HNC in Electronic and Electrical Engineering with a keen interest in IT. With at least 1+ years of experience in a technical support/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. Your logical more »