1 Support Engineer Jobs in Carnforth

I'm looking for a Senior Application Support Engineer to join the UK's leading Aerospace & Defence organisation in Warton, Carnforth. You MUST be eligible for security clearance (SC) to be considered for this role. What you'll be doing: Incident and Request Management through our ITSM toolset … Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trend analysis Supporting licence renewal, hosting and utilisation monitoring activities Reporting on toolset data and service statistics Your skills and experiences: Understanding of Engineering PLM toolsets (Teamcenter … they arise, either learning on previous experience, by searching knowledge bases or by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable The Air PLM Application Support team: As more »