14 Support Engineer Jobs in East Anglia

Bilingual Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and … English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and highly … respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out on this more »

Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and in … English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and highly … respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out on this more »

IT Support Engineer (Professional Football Club) Ipswich £30,000 to £40,000 + Internal Training + Company Benefits + Progression Are you a IT Support Engineer looking for a very exciting opportunity to progress your career within a very highly rated English league standard Professional Football … professional football club who are currently competing in one of England's topflight division's challenging for a league title. Working for the IT Support team to deliver best in class service. On offer is an opportunity to join a UK leading MSP that is the sole provider for … one of UKs most recognisable and successful football teams, you will be dealing with all levels of IT Support, Networking and Infrastructure. The ideal candidate would have a UK driving license and be local to Ipswich, they would have ample background in IT Support, cisco and infrastructure. The more »

IT Support Engineer - Cambridge. Our client is currentlylooking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service … requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites … across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within more »

3rd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rd Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … technology Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering … a culture of shared experiences and skills when relevant. As the 3rd Line IT Support Engineer, you will have: Strong communication skills, both face to face and over the telephone Proficient in delivery accurate and clear reports to end users and management tiers Background in client admin and more »

Desktop Support Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful Desktop Support Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of … technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify … log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting Desktop Support more »

1st Line Customer Support Bury St Edmunds (onsite) Up to £25,000 per annum A leading software company is looking for a passionate 1st Line Application Support Engineer to join their team. You will be responsible for being the 1st point of contact to all end users … including logging cases and reports. Responsibilities: 1st Line Support- logging service incident requests Upgrades/Installations/Troubleshooting of bespoke software Escalating issues to Customer Support Manager Assist Support Team with day-to-day duties Working hours: Monday- Friday 9am-5pm. This position would be the great … next step for a Junior Support Engineer looking to progress in their career and gain further experience within different industries. Interviews will be taking place from Monday 8th April. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … solutions leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »

IT Support Engineer | Bury St Edmunds, Suffolk - Local knowledge is preferred | Full Time | £24,000-£27,000 per year Are you an ambitious IT professional seeking a new opportunity to flourish? Look no further! An exciting role has emerged within a family-operated MSP, offering a chance to … is more than just a service provider; they're a team dedicated to excellence. Whether it's delivering top-notch consultancy or providing ongoing support, they prioritise customer satisfaction and adaptability in every aspect of their work. Are you the right person for the job? 1-2 years' experience … in IT support Proficient problem-solving and troubleshooting abilities Familiarity with Active Directory and Azure Active Directory Experience navigating the Office 365 Admin Centre Strong grasp of Windows environments Knowledge of networking protocols (TCP/IP, DHCP, DNS) Hands-on experience with hardware installation and maintenance Excellent communication skills more »

Were working with a Control Systems Company whose Engineers support a wide range of manufacturers, factories, and maintenance teams, solving tricky PLC control systems problems on site. With industrial automation increasing across the UK, these teams are in demand- and so we need to add to them. The PLC … tool to find the loose wire, the fogged over sensor, the reason why the machine stopped- and rectify it. You're probably a Maintenance Engineer youve worked with one of the main PLCs (maybe youve got a grasp of Siemens TIA Portal, S7, WinCC, or Allen Bradley, Omron, Mitsubishi … overtime above that, company vehicle, plus a benefits package. Full UK Driving Licence is essential. To learn more about this new PLC Control Systems Support Engineer vacancy, send a copy of your Cv to Mark Burnard at Hartland Recruitment. Hartland Recruitment - a specialist technical recruitment agency finding Engineers more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field … Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

has a fulltime permanent position of Product Specialist for our very successful Engineering client Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to … in using a multi-meter to diagnose electrical faults and clearly demonstrate a systematic approach to fault finding. You will also be expected to support customers in the market leading Sectors within our clients field. Strong PC skills are essential, you will be expected to work with existing data … datasheets, and bills of material. Evidence of project management experience and change management processes would also be advantageous. Summary of main responsibilities Provide customer support on technical issues for global customers from first contact to resolution. Fault diagnosis for electrical and mechanical issues. Occasional site work may be necessary more »

Were working with a Control Systems Company whose Engineers support a wide range of manufacturers, factories, and maintenance teams, solving tricky PLC control systems problems on site. With industrial automation increasing across the UK, these teams are in demand- and so we need to add to them. The PLC more »

has a fulltime permanent position of Product Specialist for our very successful Engineering client Our client prides themselves on commitment to product training and support, and a customer focused approach is pivotal to this role. You will be required to offer technical support, both electrical and mechanical, to more »