3 Support Engineer Jobs in Essex

The Role: IT Support Engineer 6-month contract Location: Southend, Essex Job Overview Our client is enhancing their IT structure to align with their new parent company. In this period of transformation, they are seeking an IT Support Engineer to take a leading role in managing … IT services uninterrupted while the IT department focuses on strategic integration projects. You will be the primary contact for all IT-related inquiries, providing support across three depots to 170 staff members. Responsibilities and Duties Act as the primary support for day-to-day IT operational issues, freeing … and escalate complex issues with detailed information as needed. Maintain documentation related to IT issues and resolutions to ensure continuity and efficient problem-solving. Support ongoing IT infrastructure and systems improvements, adapting to new processes and technologies introduced by the company. Candidate Qualifications Proven track record as an IT more »

on exceptional customer service, taking the time to understand the clients needs and crafting the best possible solutions, both technically and financially. 2nd Line Support Technician £30k | Monday Friday, 8:30am 5:30pm | Maldon | Out of hours work offered back in flexible lieu time | 20 days holiday, plus bank … growing organisation | Working closely with a team of talented individuals with a great work ethic who also love to have fun! | The 2nd Line Support Technician is required to ensure the timely delivery of a quality technical support service to the business. You will gain an expert understanding … of all systems and technologies used by the business and ensure support incidents are progressed and resolved within departmental SLAs. Duties (to include but are not limited too): Work on a 24/7 Nationwide help desk daily activities, ensuring timely and professional delivery of support against agreed more »

exceptional customer service, taking the time to understand the clients needs and crafting the best possible solutions, both technically and financially. 3 rd Line Support Technician £35k | Monday Friday, 8:30am 5:30pm | near South Woodham Ferrers| Hybrid after probation | Out of hours work offered back in flexible lieu … work ethic who also love to have fun! | The 3 rd Line Technician is required to ensure the timely delivery of a quality technical support service to the business. You will gain an expert understanding of all systems and technologies used by the business and ensure support incidents … are progressed and resolved within departmental SLAs. You would be joining a team of IT engineers providing remote and telephone support for customers. As part of the role, you will be acting as the escalation point whilst also acting as a mentor to the 1st/2nd line support more »