Support Engineer Jobs in Leicestershire

11 of 11 Support Engineer Jobs in Leicestershire

Technical Support Engineer

Lutterworth, Leicestershire, United Kingdom
Hybrid / WFH Options
JAM Recruitment Ltd
I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices … and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT equipment and … services Contribute to internal knowledge base Participate in on-call rota (extended support hours/weekends) Ensure compliance with internal processes and documentation standards Role Requirements: 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

IT Support Engineer

Leicestershire, England, United Kingdom
Geary's Bakeries | Jason's Sourdough
IT Support Engineer Days of Work: Monday to Friday, 37.5hrs a week Location: Dual site – Barrow Upon Soar, Glenfield The Role To be the first point of contact for all IT support queries and provide responsive, user-friendly assistance across the business. You’ll play a key role in maintaining the day-to-day operation of our … software, and helping to ensure our IT environment is secure, efficient, and fit for purpose. Your responsibilities will include: • Act as the first point of contact for all IT support queries. • Log, prioritise, and resolve support tickets promptly and professionally. • Provide IT support to staff in person and remotely. • Set up new starters and manage leavers, including … and we’re made up of over 800 people: a friendly, diverse, and outgoing team, passionate about making a difference to the bakery industry. We provide full training and support, and the chance to learn new skills from some of the best master bakers in the country. We invest in those who are committed to our craft and offer More ❯
Posted:

Desktop Support Engineer

Leicester, England, United Kingdom
JR United Kingdom
London (5 days on site) ? Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems … and supporting everything from desktops to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure, telecoms … and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills with More ❯
Posted:

Technical Support / Engineer

Loughborough, England, United Kingdom
Osprey Engineering Solutions
Social network you want to login/join with: Technical Support/Engineer, Loughborough Client: Osprey Engineering Solutions Location: Loughborough, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: fe405375b767 Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: We have a great opportunity to join a flagship machinery and equipment supplier as they … to grow. They are looking for talent to join their business at this exciting time, and the ideal candidate will be motivated to grow with them. As a Technical Support Engineer, you'll play an integral role within the Customer Service team, utilizing your solid engineering and mechanical knowledge to provide outstanding technical assistance and occasional site support to the customer service department and external customers. Key Tasks and Activities Provide technical telephone support to Distributors, End Users, and internal staff Getting hands-on as required, going out to fix faults and service machines Diagnose and resolve technical/mechanical faults Process warranty returns to agreed procedures Investigate and respond to Distributor and End User queries More ❯
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Technical Support Engineer Apprentice

Leicester, Leicestershire, United Kingdom
Digital Native
relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. EarthSense EarthSense was formed with the aim of enabling the world to understand and solve its air quality issues. We provide real-time sensor data and actionable … unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. We are looking for keen and capable technical support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. You will get the chance to … develop your technical skills and help us to improve and mature our support systems as you go. You'll also work closely with our varied and global customer base - you'll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You'll Do Provide technical support for EarthSense's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Loughborough, England, United Kingdom
Osprey Engineering Solutions
Social network you want to login/join with: Were keen to talk to professionals with mechanical and engineering experience, regarding a great opportunity to step into a technical support role thats predominantly office based, with occasional site support. Youll be joining a flagship UK supplier of high-quality equipment and machinery that serve the Engineering, Construction, Automotive and … on-site, whilst still keen to use their expertise to help solve customers technical problems. Key Duties & Responsibilities Diagnose and resolve technical/mechanical faults Provide effective technical telephone support to distributors and end users, investigating issues and following up with all user queries Offer technical support to all internal staff Take ownership of customer complaints and bring … part of a team Must be self-motivating. Good IT skills with good working knowledge of Microsoft Office/Windows The ideal candidate will have a background in technical support, ideally in the engineering sector Compressor, Welding, Metal Cutting knowledge would be a huge advantage but not essential Customer Services experience is advantageous, if dealing directly with customers by More ❯
Posted:

Principal Engineer- Product Support

Leicester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug … technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power BI and Azure environments Schedule More ❯
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Technical Support Engineer (Eligible for SC Clearance)

Leicester, UK
Rise Technical Recruitment Limited
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical … chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: * Technical Support Engineer * Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded * Perform RF troubleshooting, analyse satellite link statistics, and More ❯
Posted:

Support Engineer

Leicester, England, United Kingdom
3tc Software Limited
We are looking for a talented and passionate Support Engineer to join our existing Operations team working on strategic products. As a Support Engineer, you will participate in the Support and Maintenance of all our key products. This position is based at our offices in Desford (Leicester). What we are looking for: • 5+ years … business experience within FRS, EMT or Police fields. • An understanding of the ITIL Service Desk Framework. Specific duties and responsibilities: • Maintain excellent levels of customer satisfaction by providing excellent support in line with our internal and external SLAs to a high quality. • Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and … and through service management partners. • Effectively managing multiple incident, problem and known issue tickets alongside each other, whilst maintaining SLA adherence. • Communicating effectively with customers, IT representatives, and partner support teams. • Updating and maintaining internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. • Handling UAT tickets from software releases More ❯
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Configuration Support Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
83zero Limited
Job Title: Configuration Support Engineer Location: Desford, Leicestershire Pay Rate: £24.42 per hour (inside IR35) Contract Duration: 24 months The Opportunity We are currently seeking a highly motivated Configuration Support Engineer to join a leading technical team in Desford, Leicestershire. This is a fantastic opportunity to contribute to the development and configuration of current and new … sector. You will play a vital role in maintaining master engineering models and machine bills of materials while ensuring effective implementation of design changes. Key Responsibilities As a Configuration Support Engineer, your main responsibilities will include: Reviewing engineering change data to ensure compliance with established change management policies. Coordinating product changes across product development, sales and marketing, supply … chain, and manufacturing teams. Preparing documentation to support new product configurations and ongoing development activities. Supporting product groups through corporate engineering systems and process improvement initiatives. What We're Looking For? Change Control: Strong understanding of change identification, evaluation, documentation, and implementation processes. Engineering Systems Knowledge: Experience with Teamcenter for data management and Creo for 3D CAD modelling. Attention More ❯
Employment Type: Contract
Rate: £20.00 - £22.42 per hour
Posted:

Trainee Support Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
Rise Technical Recruitment Limited
Trainee Support Engineer Birstall £25,000 - £30,000 + Monday to Friday + Full Training Provided + Progression Opportunities + Company Vehicle + Pension + Holiday Excellent opportunity to start your career within the printing industry working for a company that can provide you with full training on printer installation and other technical areas. This company will actively … leading print supplier to the imaging trade, working with Professional Photographers, and Photography Studios. The day-to-day responsibilities of this position will be a mix of Office based support work such as managing inbound queries and support calls, as well as going through training, and then progressing to undertake on-site installation of printing equipment. This is … a great chance to begin your career with a company that can build on your existing skills and interests. The Role Trainee Support Engineer Conducting a mix of Office Based duties as well as on-site install work. Full training on high level printers. Liaising with customers and handling support queries. The Person Graduates Encouraged to apply More ❯
Employment Type: Permanent
Salary: £30,000
Posted:
Support Engineer
Leicestershire
10th Percentile
£23,450
25th Percentile
£35,750
Median
£40,000
75th Percentile
£58,000