Market Harborough, Leicestershire, England, United Kingdom
Owen Daniels
Are you a Customer SupportEngineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer SupportEngineer to join an automation business on a permanent basis. Customer SupportEngineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer SupportEngineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer SupportEngineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior IT SupportEngineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT SupportEngineer with client-facing experience? Do you have experience working with Windows … Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must have excellent communication … performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Any experience in Power BI and decent SQL will be highly advantageous but training will be provided if needed. Apart from a strong technical aptitude, personality, and motivation More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior IT SupportEngineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT SupportEngineer with client-facing experience? Do you have experience working with Windows … Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must have excellent communication … performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Any experience in Power BI and decent SQL will be highly advantageous but training will be provided if needed. Apart from a strong technical aptitude, personality, and motivation More ❯
Senior IT SupportEngineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server , SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT SupportEngineer with client-facing experience? Do you have experience working with Windows Server & Virtualisation More ❯
Senior IT SupportEngineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior IT SupportEngineer with client-facing experience? Do you have experience working with Windows More ❯
