Healthcare leader Products found in every hospital around the world Constant innovation Passionate about patient care Cutting edge technology The Role of the Product SupportEngineer Responsible for engineering duties of laboratory instrumentation in Hospital labs Key activities will be troubleshooting and ownership of faults, routine housekeeping and … ensuring the right people are in the right place, with the right skills, capabilities and competencies at the right time Benefits of the Product SupportEngineer Circa £50kbasic salary 12% bonus, Car OR £7200 Car Allowance, Pension, Healthcare, Flexible Benefits - Excellent Corporate benefits package The Ideal Person for … the Product SupportEngineer Educated to Engineering Degree level You will possess a thorough and up-to-date understanding of the IVD industry and have solid experience in implementing best-in-class support.? Self-motivated, you will excel in the art of troubleshooting and taking ownership and pride more »
Role: IT SupportEngineer Location: Liverpool Salary: Up to £35,000 Do you thrive in a fast-paced environment where you can make a real impact? Are you passionate about providing exceptional IT support? If so, we have an exciting opportunity for you to join our team … as an IT SupportEngineer in Liverpool! Key Responsibilities: * Provide 1st and 2nd line technical support to users via phone, email, and in person. * Diagnose and troubleshoot hardware and software issues. * Install, configure, and maintain operating systems and software applications. * Create and maintain technical documentation * Set up … development. * Pension scheme. * Health and wellness benefits. * Collaborative and supportive work environment. If you're ready to take the next step in your IT support career and join a dynamic team in Liverpool, we want to hear from you! Apply now with your CV more »
Job Details: 3rd Line SupportEngineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city region. Joining … and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role … entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for IT issues, requiring exceptional technical expertise, occasional after-hours work, on-call support, and site visits. Strong communication more »
Network Engineer (Telecoms) Liverpool (Office-based) £40,000 to £50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with … world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in IP … network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technical support duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia, Ericsson, Huawei more »
Healthcare leader Products found in every hospital around the world Constant innovation Passionate about patient care Cutting edge technology The Role of the Product SupportEngineer Responsible for engineering duties of laboratory instrumentation in Hospital labs Key activities will be troubleshooting and ownership of faults, routine housekeeping a... more »
play a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents and oversee them through to resolution. more »
independent. Adhere to company policies and procedures. Take ownership of tickets from initiation to resolution. Manage SLAs and meet customer expectations. Respond promptly to support requests via email and phone. Provide technical support across our customer base through various channels. Perform both reactive and proactive maintenance tasks. Contribute … to IT projects as needed Here's what we're looking for in candidates: Minimum 2 years of experience in IT support services or consultancy. Proficiency in MDM management, laptops, mobile devices. Familiarity with Anti-Virus Technologies (Eset/Bitdefender). Experience in Microsoft 365 Administration and MS Terminal more »
