25 of 25 Support Engineer Jobs in Scotland

Job title : 2nd Line IT Support Engineer Salary: £32 , 000 - £35,000 + Benefits Location: Glasgow Working Hours : Between 8:00am - 6:00pm (8 hour working days) Working style : Hybrid 4 days in the office a week Start date : ASAPWe are partnered with a rapidly growing Managed Service Provider that is seeking to add a skilled 2nd Line … IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd … Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations. Essential skills - 2nd Line IT Support Engineer Windows desktop & Server Active Directory/Azure Networking fundamentals - DNS, DHCP, VPN, TCP/IP Microsoft 365 Intune Telecoms support - VoIP, Gamma, Giacom, SIP Trunk Desirable - 2nd Line IT Support More ❯

IT Support Engineer Permanent role On-site in Glasgow Office £27k - £30k We're recruiting on behalf of a Services Provider assisting them with a search for an IT Support Engineer where you will act as an escalation point for any P1 incidents. As an IT Support Engineer, you will be responsible for: Deliver … first-line support for hardware, software, and connectivity issues. Troubleshoot laptop issues, re-image laptops and resolve connectivity, perform password resets Floor walking to assist users, especially during P1 incidents Support new starts with access setup Proactively manage open tickets by providing consistent and timely status updates. Proven skills and experience to help succeed in this role include More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 28K + Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd … Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform … using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd … Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform … using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd … Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform … using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd … Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform … using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft More ❯

Application Support Engineer (SQL) - Glasgow/Edinburgh - Hybrid - 28K + Bonus, Oncall Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function and looking to add a number of new hires to the team. This … would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work More ❯

Application Support Engineer (SQL) - Glasgow/Edinburgh - Hybrid - 28K + Bonus, Oncall Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function and looking to add a number of new hires to the team. This … would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd … Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform scheduled … systems (using tools like ConnectWise RMM) and remediate alerts e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in anMSP or IT support providerenvironment isessential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience withWindows 11, MacOSandMicrosoft 365administration (Exchange Online, SharePoint, Teams More ❯

1st Line Support Engineer North East Scotland area – Hybrid (1 day onsite, 4 days remote) Up to £28,000 DOE Role Overview We are seeking a 1st Line Support Engineer with experience in IT service desk environments to provide professional, customer-focused support. This role involves resolving technical issues, managing tickets, and ensuring high-quality IT … services are delivered in line with SLAs. Key Responsibilities Act as the first point of contact for IT incidents, requests, and problems. Provide first-line support across hardware, software, applications, and networks. Monitor, track, and escalate tickets when required. Liaise with third-party suppliers where necessary. Maintain accurate service desk records and ensure customer expectations are managed. Support service improvements through proactive problem management. Essential Experience & Skills 1–2 years’ IT support/service desk experience (MSP background desirable). Knowledge of ITIL practices. Microsoft Windows Server (2016–2022). Microsoft 365 (Email, SharePoint, OneDrive, Teams). Active Directory management. Windows 10/11 & Apple OS support. Microsoft Office Suite. Backup technologies (e.g. Datto, Acronis). More ❯

Job Opportunity: Product Support Engineer Location: Glasgow Contract: Permanent, 35 hours per week. About Our Client Talent Media is proud to collaborate with our distinguished client, a forefront innovator in enabling technologies tailored for industrial growth sectors. With expertise spanning diverse industries, they stand committed to excellence, reliability, and unwavering ethical standards. Renowned for pioneering advanced solutions, our … client consistently makes a meaningful impact in their field. Job Description We are seeking a dynamic Product Support Engineer who is passionate about delivering exceptional service and possesses a strong technical background, ideally in gas detection but not essential. This role offers an exciting opportunity for someone eager to serve as the first and only point of contact … for all customers, managing the full customer cycle from start to finish. Key Responsibilities Provide top-tier technical support via phone, email, and other channels. Efficiently diagnose and resolve customer issues to ensure high satisfaction. Collaborate cross-functionally to streamline customer issue resolution. Accurately document interactions and maintain detailed customer records. Conduct on-site customer training with up to More ❯

IT Support Engineer Location: Glasgow Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised … Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. As an More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm click apply for full job details More ❯

May is delighted to be partnering with our client, a growing organisation in the [industry/sector], who are looking to add an experienced 2nd/3rd Line IT Support Engineer to their team. The role In this position, you’ll provide both 2nd and 3rd line support across servers, networks, and virtualisation, acting as a key … escalation point for technical issues. You’ll also have the chance to contribute to infrastructure projects and work with modern technologies. Key responsibilities Providing 2nd and 3rd line support for users and infrastructure. Supporting and maintaining VMware environments (vSphere/ESXi). Administering Windows Server technologies , Active Directory, and Exchange/O365. Troubleshooting and configuring networking (switches, firewalls, VLANs … and resolving complex incidents in line with SLAs. Assisting with infrastructure upgrades and project delivery. Producing and maintaining technical documentation. About you Experienced in a 2nd/3rd line support role . Skilled with VMware and virtualisation technologies. Confident working with Windows Server, Active Directory, and core infrastructure services . Strong knowledge of networking fundamentals (firewalls, routing, switching). More ❯

We're working with a well established international organisation who are growing their IT function in Glasgow. They're looking for an IT Support Engineer to join their close knit team and play a hands on role across applications, infrastructure, and end user support. This is a brilliant opportunity for someone with a couple of years' experience in … IT support who's keen to grow their skills, get stuck into project work, and progress into a specialist role over time. The Role You'll be part of a small Glasgow based IT team supporting around 400 users across the UK and overseas. No two days will be the same, one day you'll be supporting business applications … of trust and collaboration, so they're looking for someone who'll bring a positive attitude and a willingness to get stuck in. About You Around 2+ years' IT support experience. HND or degree in IT (or equivalent). Solid hardware knowledge (Dell or HP strongly preferred). Exposure to Azure or Microsoft 365 environments. Familiarity with Active Directory More ❯

We're working with a well established international organisation who are growing their IT function in Glasgow. They're looking for an IT Support Engineer to join their close knit team and play a hands on role across applications, infrastructure, and end user support. This is a brilliant opportunity for someone with a couple of years' experience in … IT support who's keen to grow their skills, get stuck into project work, and progress into a specialist role over time. The Role You'll be part of a small Glasgow based IT team supporting around 400 users across the UK and overseas. No two days will be the same, one day you'll be supporting business applications … of trust and collaboration, so they're looking for someone who'll bring a positive attitude and a willingness to get stuck in. About You Around 2+ years' IT support experience. HND or degree in IT (or equivalent). Solid hardware knowledge (Dell or HP strongly preferred). Exposure to Azure or Microsoft 365 environments. Familiarity with Active Directory More ❯

Job Title: Distributed Field Support Engineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. More ❯

Job Title: Distributed Field Support Engineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. More ❯

1st Line IT Support/Helpdesk Engineer Location: Perth, Scotland Salary: £24,000 - £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland, the UK and internationally, and … specialise in IT support and cyber security, but just as importantly, they care about people. Whether it is helping a client solve a tech issue or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support Engineer to join their … when they run into technical trouble, helping them to solve problems and guiding them to the right solutions. You will also be learning as you go, with plenty of support from their experienced team. You do not need to be an expert. If you are comfortable with technology, enjoy helping people, and want to build a career in IT More ❯

Are you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP that have customers across Scotland? You will be predominantly home based but will be expected to be on client site circa 20% of the time for break fix & scheduled project work. With customers across the central belt More ❯

Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for IT Field Service Engineer to be Glasgow based out. Job Title= IT Field Service Engineer Location = Glasgow, G69 6GA Duration= 12 Months Initially IR35 Status: Outside Responsibilities: Be involved in installing, maintaining, upgrading, and repairing of IT products such as … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯