Lead Technical SupportEngineer – Build and Lead a New Engineering Team Aberdeen | Circa £55,000 + bonus + offshore uplifts + excellent benefits Monday–Friday, 8am–5pm | Full-time | Office-based with occasional offshore travel Are you ready to take the next step in your engineering career, leading from the front and building a new technical support function around you? This is a rare opportunity for an experienced engineer to shape a new team from day one, supporting complex projects across the offshore, marine, and energy sectors. You'll play a key role in delivering technical excellence, managing budgets, ensuring documentation quality, and providing hands-on engineering input both onshore and offshore. What You'll … Be Doing as Lead Technical SupportEngineer Establish and lead a small team delivering high-quality technical support and documentation for offshore and onshore engineering projects. Manage and track budgets, costs, forecasts, and project documentation through the full lifecycle. Oversee technical deliverables including procedures, lifting plans, risk assessments, material lists, work packs, and change reports. Conduct and More ❯
IT SupportEngineer THIS ROLE IS A WEEKEND ON CALL SUPPORT ROLE You will be paid an oncall rate, then an hourly rate if you need to go to site. You must be based near Aberdeen to attend site visits when needed. The Company My client is an IT managed service and support business that supports … customers in the public and commercial sectors across the UK. The role: They currently have an opportunity for an IT supportengineer to provide an oncall and support cover 2-3 weekends per month. You will provide out of hours support at the weekend to allow 7 days per week IT support coverage of commercial … and public sector customers in the Aberdeen area. This can be remote and onsite if needed. Ideally you will have: Experience in IT support, remote and onsite. Good desktop and laptop support experience Printer support experience Some Microsoft applications experience A Disclosure Scotland certificate would be an advantage. This role is available immediately, please contact me for More ❯
Job Title: Filed Engineer/Desktop SupportEngineer Location: Edinburgh and Surrounding Areas Employment Type: Full-Time Salary up to £27k+ £4000 shift allowance + fuel card + van + Strong Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop SupportEngineer to join our dynamic team. In this role, you … will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we’d love to hear from you. To attend customer sites to provide support on IT hardware and software products, within the required … Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and associated More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Bright Purple Resourcing
Software SupportEngineer - UK Remote Up To £37,000 Are you ready to use your technical expertise to help transform services that directly improve lives across the UK? Our client provides emergency accommodation and support services to the UK's most vulnerable people victims of domestic abuse, those fleeing war, chaos and corruption, and individuals seeking asylum. … Their mission is to deliver safe environments and innovative solutions that protect and empower those most in need. They are now seeking a Software SupportEngineer to involved in the day to day strategic support of in-house systems, software and databases to support the overall strategic business outcomes. Whats on Offer Fully remote working in … impact. Working within a supportive and mission-driven environment. Opportunities for professional development and career progression. Key Responsibilities Understanding of in-house software to provide a high level of support to users Work alongside the development team to identify regular support items Work alongside the Quality Assurance team to identify bugs and consolidate user feedback In house software More ❯
Application SupportEngineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in … re settled into the team) Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application SupportEngineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we’ve placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯
Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
DCV Technologies
Reliance SupportEngineer Location: Edinburgh (Hybrid) Contract: 6 Month Rolling Contract Start Date: Immediate Overview: A global engineering company requires a Reliance SupportEngineer to provide operational and reliability support across key engineering systems. The role focuses on maintaining system performance, analysing faults, and ensuring availability within a complex technical environment. Responsibilities: Provide technical and … reliability support to ensure consistent system operation. Perform fault analysis, root cause investigation, and corrective action planning. Support implementation of reliability improvement and maintenance programmes. Collaborate with engineering and IT teams to maintain compliance and performance standards. Requirements: Experience in system support, reliability, or maintenance engineering. Strong fault-finding and analytical capabilities. Understanding of reliability methodologies or More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
DCV Technologies
Reliance SupportEngineer Location: Edinburgh (Hybrid) Contract: 6 Month Rolling Contract Start Date: Immediate Overview: A global engineering company requires a Reliance SupportEngineer to provide operational and reliability support across key engineering systems. The role focuses on maintaining system performance, analysing faults, and ensuring availability within a complex technical environment. Responsibilities: Provide technical and … reliability support to ensure consistent system operation. Perform fault analysis, root cause investigation, and corrective action planning. Support implementation of reliability improvement and maintenance programmes. Collaborate with engineering and IT teams to maintain compliance and performance standards. Requirements: Experience in system support, reliability, or maintenance engineering. Strong fault-finding and analytical capabilities. Understanding of reliability methodologies or More ❯
Edinburgh, Scotland, United Kingdom Hybrid/Remote Options
KnoWho
IT SupportEngineer (1st/2nd Line) Edinburgh £26k - £30k Our client is on the lookout for an IT SupportEngineer to join the team! Their aim is to do the best work, deliver the best results, and have a great time doing it. That's where you come in! They're on the lookout for … an IT Support professional to come in and take up this exciting opportunity within the company. Experience Microsoft Office 365/Azure Exchange Online, SharePoint, OneDrive for Business Network technologies including switching, wireless and firewalls. Remote working technologies like Remote Desktop and VPN A passion for technology is essential Driving license Why join? They're not your typical IT … Support business; they love going to work! It’s a relaxed environment; their team is committed and self-motivated with everyone pulling in the same direction. They love to hire people with a great sense of humour and a self-starter attitude – if that sounds like you then you’ll fit right in. The environment A friendly, fun and More ❯
Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Stott and May
Customer SupportEngineer Location: Edinburgh, UK(Hybrid: 2-3 days per week on-site) Contract Type: Inside IR35 Day Rate: Market Rate Role Overview We are seeking an experienced Customer SupportEngineer to join our team on a contract basis.This role provides the chance to work across multiple domains, build expertise in diverse technologies, and develop … valuable cross-functional skills within a mission-critical GIS environment. You will be responsible for delivering high-quality support and development across a range of GIS systems and technologies, primarily within the Smallworld Product Suite , with additional exposure to regulatory, third-party and customer-specific customisations. Key Responsibilities Analyse, design, code, implement, and test GIS solutions Maintain documentation of … the entire process and provide continuous updates to stakeholders Support project delivery across multiple domains and contribute to system enhancements Deliver high-quality GIS solutions and customer-specific customisations Work with regulatory and third-party product integrations Essential Skills & Experience 10-12 years of hands-on experience in GIS support and development roles Proficiency in the latest versions More ❯
Falkirk, Stirlingshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
Desktop SupportEngineer – 1 st and 2 nd Line – Falkirk– Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT SupportEngineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent … st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Falkirk office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating … diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
IT SupportEngineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £40,000 Service Desk Analyst A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT SupportEngineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and … nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and … resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
Desktop SupportEngineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT SupportEngineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and … nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and … resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows More ❯
Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Dobbies Garden Centres Ltd
Overview We are seeking a skilled IT SupportEngineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and … as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document these requests using … SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provide optimal solutions. Oversee the IT incidents and service requests queue, ensuring support tickets are handled efficiently. Resolve escalated issues independently with minimal intervention from senior team members. Build strong working relationships with colleagues and communicate effectively. Demonstrate a willingness to learn More ❯
Tetra Tech is seeking an IT SupportEngineer to support our team onsite in Scotland. Our preference of location is Glasgow however we are open to discussing the possibility of working in Edinburgh for the right candidate. We have flexible working opportunities, including part time roles, to ensure a balance of family and working life. This role … is an onsite office-based role. You will provide support across our 6 offices in Scotland (Glasgow, Edinburgh, Aberdeen) and there will be travel of approx. 25%. A full driving licence is required. This role will be a standalone IT role for our offices in Scotland (~300 staff). You will be part of a larger IT team … of 20 people in the UK with support, career advancement and team collaboration available to you. This is a great opportunity for someone at the early stages of their career looking to take a next step to a role with standalone responsibility. Your Role: Providing onsite support to assigned offices, working with business stakeholders to proactively improve IT More ❯
IT SupportEngineer THIS ROLE IS A WEEKEND ON CALL SUPPORT ROLE You will be paid an oncall rate, then an hourly rate if you need to go to site. You must be based near Aberdeen to attend site visits when needed. The Company My client is an IT managed service and support business that supports More ❯
Tetra Tech is seeking an IT SupportEngineer to support our team onsite in Scotland. Our preference of location is Glasgow however we are open to discussing the possibility of working in Edinburgh for the right candidate. We have flexible working opportunities, including part time roles, to ensure a balance of family and working life click apply More ❯
The role of Parking Equipment SupportEngineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Edinburgh, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯
Our client is looking to recruit a Desktop SupportEngineer on an ongoing contract basis to provide support to its large user community along with the deployment of new technology to the business. The successful candidate will be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration and … administration and maintenance of technology infrastructure components May assist in installation, maintenance, troubleshooting and repair of office telephony system Uses corporate incident management system to record and track all support work Maintains accurate hardware and software records for corporate assets Essential Skill Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot … SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal) Excellent time management Candidates will ideally have: Two years’ commercial experience providing IT support at Deskside Flexible work attitude Good all-round technical knowledge of Operating Systems, Software, Hardware and Networks Have excellent communication and presentation More ❯
use of technology to improve operational effectiveness. Digital Division will work alongside the Estates Transformation Programme team to transform properties into a new modern network of buildings which will support a digitally enabled service model. About the Role As an IT SupportEngineer, you will be responsible for providing end user support, both remotely and on … site, supporting multiple technologies whilst providing an excellent level of customer service by following processes and procedures that underpin the approach to the operational support of the Police Scotland end user estate, systems and infrastructure. This will include advising and leading on technical solutions as required as part of new technologies, projects and challenges as they arise. Responsibilities Providing … end user support, both remotely and on-site. Supporting multiple technologies. Delivering excellent customer service by following established processes and procedures. Advising and leading on technical solutions as required. Participating in new technologies, projects, and challenges as they arise. Qualifications You will be educated to HNC or industry certification level in a related technical discipline or have extensive demonstrable More ❯
Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple … and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯
Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support … and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯
Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support … and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯
Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software supportMore ❯
Job Title: Field Engineer Location: Livingston and surrounding areas sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team click apply for full job details More ❯
PA4, Scotstoun, Glasgow City, City of Glasgow, United Kingdom
North-PB
expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Responsibilities Description of Role As L1 Helpdesk you will be responsible for: First line support, including troubleshooting and remote diagnostics for: End user Windows 11, android, iSO devices Microsoft365 and Entra Windows Server 2022 Infrastructure including wireless, switches, firewalls Business systems: SAP ByDesign (ERP … all help desk tickets to resolve or escalate, meeting SLA’s Understand cyber security controls to escalate suspicious activity Utilise AI tools such as Copilot to automate and improve support Communicate with staff during an issue or incident Must be able to attend the office everyday. Qualifications For development purposes the following knowledge, skills and experience are required. Key … particularly service levels) Ability to perform well under pressure (incidents) An inquisitive mind (pro-actively identifying issues or incidents using remote management tools) EXPERIENCE Prior experience providing first-line support within a service provider setting is preferred. Proficient computer literacy, including expertise with the Office 365 product suite and remote access/support tools. Familiarity with M365 administration More ❯