24 of 24 Support Engineer Jobs in Scotland

IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35) My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st/2nd line support experience and the role the role, due to start in January and has a … rate of £20p/hr - can be described as follows: Role Summary/Description: Onsite Support handles all IT hardware devices and support all IT services my clients location. The scope of work includes Maintaining, Analysing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global IT teams. The most … common roles of OSS in Normal Secure are mentioned below: Work on Incidents, Service Requests & Assist VIP Support and global IT teams with problems, Onboardings- and Off-Boarding Activities, Remote Support Coordination, Inventory Management. Networking support such as Patching and Debugging. Interact with end-users for requests\incidents and follow up with users via teams\mail. Hardware More ❯

Lead Technical Support Engineer – Build and Lead a New Engineering Team Aberdeen | Circa £55,000 + bonus + offshore uplifts + excellent benefits Monday–Friday, 8am–5pm | Full-time | Office-based with occasional offshore travel Are you ready to take the next step in your engineering career, leading from the front and building a new technical support function around you? This is a rare opportunity for an experienced engineer to shape a new team from day one, supporting complex projects across the offshore, marine, and energy sectors. You'll play a key role in delivering technical excellence, managing budgets, ensuring documentation quality, and providing hands-on engineering input both onshore and offshore. What You'll … Be Doing as Lead Technical Support Engineer Establish and lead a small team delivering high-quality technical support and documentation for offshore and onshore engineering projects. Manage and track budgets, costs, forecasts, and project documentation through the full lifecycle. Oversee technical deliverables including procedures, lifting plans, risk assessments, material lists, work packs, and change reports. Conduct and More ❯

Managed Services Support Engineer Technical Role Job Types: Full-time, 5 Day, Permanent Salary: up to £24, £26,000.00 depending on experience We are looking to recruit a dedicated Managed Services specialist to support clients with systems and services provided by LMG Technology. You will be capable of planning and prioritising support to a high standard … technical skills to enable customers to achieve their operational goals. You will be able to demonstrate a wide range of technical skills and experience in key areas of IT support, including troubleshooting, configuration, repair, continuity and recovery on a wide range of hardware, cloud, operating systems and applications in a LAN/WAN/WLAN environment. Staying positive and … some on call shifts) Holidays: 25 days plus Bank Holidays Pension: Employer Contribution 3% Location: LM Global Technology, Newcastle upon Tyne, NE11 0SH Experience: 3-5 Years in IT Support Role Responsibilities and Personal Qualities: Manage and support customer systems and services, through the company support portal, ensuring outcomes remain timely. Manage customer relationships to ensure IT More ❯

Managed Services Support Engineer Technical Role Job Types: Full-time, 5 Day, Permanent Salary: up to £24, £26,000.00 depending on experience We are looking to recruit a dedicated Managed Services specialist to support clients with systems and services provided by LMG Technology. You will be capable of planning and prioritising support to a high standard … technical skills to enable customers to achieve their operational goals. You will be able to demonstrate a wide range of technical skills and experience in key areas of IT support, including troubleshooting, configuration, repair, continuity and recovery on a wide range of hardware, cloud, operating systems and applications in a LAN/WAN/WLAN environment. Staying positive and … some on call shifts) Holidays: 25 days plus Bank Holidays Pension: Employer Contribution 3% Location: LM Global Technology, Newcastle upon Tyne, NE11 0SH Experience: 3-5 Years in IT Support Role Responsibilities and Personal Qualities: Manage and support customer systems and services, through the company support portal, ensuring outcomes remain timely. Manage customer relationships to ensure IT More ❯

IT Support Engineer - Onsite/2nd Line/Inside IR35 We're supporting a leading global semiconductor company in their search for an IT On-Site Support Engineer to join their team on a contract basis. You'll play a key role in providing hands-on technical support across hardware, software, and network systems, ensuring … smooth day-to-day operations within a complex technical environment. Responsibilities: Maintain, analyse, and troubleshoot IT hardware, software, and networking systems. Support incidents, service requests, and VIP users while coordinating with global IT teams. Manage installations, upgrades, and decommissioning of laptops, servers, and network equipment. Handle printer support, stock control, and IT waste disposal. Support conference room … and audio/video systems, including setup and maintenance. Assist with site-level implementation of global IT projects. Provide server room support, including installation and patching. Contribute to internal documentation and knowledge base updates. Requirements: Proven experience in on-site IT support or desktop support roles. Strong troubleshooting skills across hardware, software, and networking. Familiarity with inventory More ❯

Onsite IT Support Engineer (Early Career) - copy Tetra Tech is seeking an IT Support Engineer to support our team onsite in Scotland. Our preference of location is Glasgow however we are open to discussing the possibility of working in Edinburgh for the right candidate. We have flexible working opportunities, including part time roles, to ensure … a balance of family and working life. This role is an onsite office-based role. You will provide support across our 6 offices in Scotland (Glasgow, Edinburgh, Aberdeen) and there will be travel of approx. 25%. A full driving licence is required. This role will be a standalone IT role for our offices in Scotland (~300 staff). … You will be part of a larger IT team of 20 people in the UK with support, career advancement and team collaboration available to you. This is a great opportunity for someone at the early stages of their career looking to take a next step to a role with standalone responsibility. Your Role: Providing onsite support to assigned More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + 10% Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + 10% Bonus + On Call *** Applicants will need to demonstrate proven hands-on skills with SQL *** Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support … development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things More ❯

Technical Support Engineer (On-Site) Glasgow G33 area **Working Hours: 15:30 - 00:00 (M-F)** My client, one of the UKs biggest FMCG operators, has an excellent opportunity for an IT Support Engineer to join their busy, hands-on IT dept that looks after all aspects of infrastructure support at their impressive Glasgow site … 3.30pm to Midnight shift. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations. Job overview:- To … provide technical support for all PC hardware, software and associated peripherals. To log support calls and document their outcome to facilitate the resolution of common queries. To install, configure and maintain operating systems to agreed standards. To perform upgrades, new installations and carry out routine procedures on site infrastructure. Troubleshooting system, server and network problems and diagnosing and More ❯

find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. The ideal … Laptop/VDI build, configuration and deployment to end users Software installation/deployment Asset and peripheral deployments In depth investigation into issues to pass back to 3rd line support Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone … support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: Microsoft Windows 7 and 10 Operating Systems Deployment, configuration Support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS/Application deployment More ❯

management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the … AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop … kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part of a … team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot and resolve … agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. Resolve escalated issues independently with minimal intervention from seniorteam members. Build strong working relationships with colleagues and communicateeffectively. Demonstrate a willingness to learn new skills. Technical More ❯

The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Edinburgh, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯

Our client is looking to recruit a Desktop Support Engineer on an ongoing contract basis to provide support to its large user community along with the deployment of new technology to the business. The successful candidate will be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration and … administration and maintenance of technology infrastructure components May assist in installation, maintenance, troubleshooting and repair of office telephony system Uses corporate incident management system to record and track all support work Maintains accurate hardware and software records for corporate assets Essential Skill Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot … SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal) Excellent time management Candidates will ideally have: Two years’ commercial experience providing IT support at Deskside Flexible work attitude Good all-round technical knowledge of Operating Systems, Software, Hardware and Networks Have excellent communication and presentation More ❯

Reed Technology is working with a forward-thinking company based in Aberdeen , currently seeking to hire an IT Support Engineer on a contract basis. Key Responsibilities: Deliver first and second line support to end users across hardware, software, systems, and network infrastructure via phone, email, or chat. Log and manage support tickets, ensuring all issues and … resolutions are properly documented in the system. Escalate complex or unresolved issues to senior technical teams when necessary. Assist with setting up, configuring, and improving IT infrastructure to support business operations. Work closely with other teams to troubleshoot issues, share knowledge, and improve service delivery. Required Skills & Qualifications: 2+ years of experience in IT support, including hands-on More ❯

Lead Technical Support Engineer - Build and Lead a New Engineering Team Aberdeen Circa £55,000 + bonus + offshore uplifts + excellent benefits Monday-Friday, 8am-5pm Full-time Office-based with occasional offshore travel Are you ready to take the next step in your engineering career, leading from the front and building a new technical support More ❯

Walter Everett is a specialist recruitment agency, and we are currently supporting our client in the search for a talented and driven Technical Support Engineer - Network and Security to join their team in Glasgow. What You’ll Be Doing Key Responsibilities Technology Administration and Operations Carry out configuration tasks in compliance with technical and security policies. Deliver accurate … and timely support for queries, incidents, events, and change requests. Proactively monitor infrastructure and resolve issues. Respond to and recover from incidents in line with service level agreements. Participate in an on-call rota to ensure 24x7 operational support. Software Management Perform maintenance on systems, including patching and version updates. Support audits and capacity planning activities. Analyse and … mitigate security vulnerabilities. Project Support Assist with project-related infrastructure changes and modernisation. Create and maintain technical documentation for design, build, and operational procedures. Support environment automation to streamline deployments and configurations. What Experience You’ll Bring Skills and Experience You’ll have a proven track record in supporting infrastructures across a range of technologies. Experience with the More ❯

Interim L1 Support Engineer - Laptop Re-Imaging Project Contract: 1 Month Initial (with possible extension) Positions: Ten Engineers Start Date: 27/10/2025 Location: Fully On-Site Overview We are seeking ten Level 1 Support Engineers for a 1-month laptop re-imaging project, starting 27 October 2025. Engineers will be responsible for re-imaging … end-user devices, ensuring a smooth deployment process, and providing deskside support for any post-imaging issues. This is a hands-on role suited to candidates with strong troubleshooting ability and excellent end-user communication. Key Responsibilities Re-image laptops using approved corporate build processes. Verify successful deployment of Windows and core applications. Provide deskside support for post … work and resolutions in the ticketing system. Deliver professional customer service to minimise downtime for users. Skills & Experience Required Previous experience in L1/Desktop/Deskside/Field Support roles. Familiarity with Windows 10/11, Office 365, Active Directory. Hands-on experience with device imaging/deployment tools (SCCM, Intune, Autopilot or similar). Strong customer service More ❯

Interim L1 Support Engineer - Laptop Re-Imaging Project Contract: 1 Month Initial (with possible extension) Positions: Ten Engineers Start Date: 27/10/2025 Location: Fully On-Site Overview We are seeking ten Level 1 Support Engineers for a 1-month laptop re-imaging project, starting 27 October 2025. Engineers will be responsible for re-imaging … end-user devices, ensuring a smooth deployment process, and providing deskside support for any post-imaging issues. This is a hands-on role suited to candidates with strong troubleshooting ability and excellent end-user communication. Key Responsibilities Re-image laptops using approved corporate build processes. Verify successful deployment of Windows and core applications. Provide deskside support for post … work and resolutions in the ticketing system. Deliver professional customer service to minimise downtime for users. Skills & Experience Required Previous experience in L1/Desktop/Deskside/Field Support roles. Familiarity with Windows 10/11, Office 365, Active Directory. Hands-on experience with device imaging/deployment tools (SCCM, Intune, Autopilot or similar). Strong customer service More ❯

FT Recruitment is exclusively handling a position for a rapidly growing technology business based in the city centre. Our client is looking for a proactive and customer-focused IT Support Engineer to join their technical team. This role involves providing high-quality support and on-site services to business clients across Aberdeen and the surrounding area. You … will be responsible for managing end-user systems, troubleshooting technical issues, and ensuring the smooth delivery of IT services. Key Responsibilities Provide remote and on-site support for desktop systems, networks, and Microsoft 365 environments. Diagnose, troubleshoot, and resolve issues related to Windows 11 desktops and related hardware. Assist with the configuration and maintenance of networking equipment, including routers … and switches. Support the deployment and administration of Microsoft 365 Business, including Entra ID and/or Active Directory. Maintain accurate service records within the companys helpdesk. Communicate technical information clearly and professionally to clients of varying technical knowledge. Conduct regular visits to client sites for installations, maintenance, and support activities. Candidates will hold a valid UK driver More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part of a More ❯

sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Aberdeenshire/Angus, however, you will be expected to … travel throughout Scotland on occasion. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day … as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all More ❯

Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot (SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal). Excellent time management More ❯

My nationwide client based in Edinburgh has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting … hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯