1 to 25 of 74 Support Manager Jobs in England

Technical Support Manager Salary: £40,000- £45,000 Working hours: Monday to Friday - 9am 5pm Location: Edgeware The company Our client prides themselves on being people centric and due to phenomenal business growth, there has never been a better time to join them! A leading British manufacturer who … the construction sector. They sell their products directly via their own internal sales team and through distribution partners. We are looking for a Technical Support Manager to join them on a full time, permanent basis. Benefits As the new technical support manager, you will benefit from … Pension. Bonus Scheme once probationary period is completed. 25 days annual leave, in addition to 8 bank holidays. About the Role: As a Technical Support Manager, you will have the following responsibilities: You will be a point of contact for domestic and commercial clients offering technical support more »

An exciting opportunity has arisen for an Internal Sales Support Manager – Sat Comms & Broadcast to join this world leading Distributor of Electronic Components & Systems, based in Basingstoke. This role will manage the day to day smooth operation of the Sales Support Function. The position of Internal Sales … Support Manager – Sat Comms & Broadcast will be a vital support to the external sales team in the Satellite Communications and Broadcast Division of the business. This is a re-active sales role, supporting pre and post sales in line with company growth targets. Requirements of a Internal … Sales Support Manager – Sat Comms & Broadcast: - Strong background in technical knowledge of Sat Comms and Broadcast products and systems - Excellent customer service and communication skills - Able to understand customer requirements - Work closely with external sales and operations - Strong attention to detail - Support large projects including customer bids more »

The Application Support Manager provides management, strategic direction and mentorship for the team of Support Managers they are responsible for, ensuring objectives and measurements are met or exceeded and can demonstrate their management of the teams through regular management reviews and reporting. This is a strategic role … working across not only the service and support teams, but also collaborating and working effectively with other business areas. This includes product, development and all technical teams. This is a pivotal role in supporting our customers and ensuring our services are robust and client focussed. The Application Support Manager is accountable for the incident and service request management practice ensuring resolution to incidents within Service/Operational Level Agreements within the application support function. They specialise in product knowledge usage, configuration, deployment, and workflow. Working within support with both the Service Desk Manager more »

Role: Integrated Product Support Manager (IPS Manager) Location: Gloucestershire | Hybrid | office & site visits Contract Type: Permanent Salary: £50k - £55k, depending on experience Our client Ltd is looking to recruit an Integrated Product Support Manager (IPS Manager) to support the creation and growth of … new Support engineering programs. Job Description: An Integrated Product Support Manager (IPS Manager) is needed by Our client to support the creation and growth of new Support engineering programs. You will be the focal point for the management of IPS Portfolios as well as … the continued development of S-Series Training. You will be accountable for all the factors associated to the setting up of a products support system and its implementation. In this challenging position, you will serve as a vital link between Customer Engineering Programs and Customer Support teams to more »

Finance and Business Support Manager Hybrid – ideally minimum of 2 days per month in Basingstoke HQ Full time, permanent Salary – £40k P/A ‘World’s first Human Parity Performance AI Assistant” Our client, ICS.AI Ltd, is the UK’s leading provider of Artificial Intelligence Transformation services for … new reality. In the era of Generative AI and Copilot technology and due to rapid growth, they are now seeking a Finance and Business Support Manager to join their dynamic and fast paced AI business. Responsible for both financial and broader business support areas, you will maintain … financial health and operational efficiency and wear multiple hats - engaging in diverse tasks that span financial management, HR, and office administration. Finance and Business Support Manager , the role: Handling all aspects of financial transactions – accounts payable and receivable as well as general ledger Ensuring accurate and timely reconciliation more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support Manager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support Manager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »

Technical Support Manager - Engineering Basingstoke/hybrid ** Please note - this is an ENGINEERING Support role and not an IT support position ** £58k (neg dep exp) + car/allowance + generous benefits package Our globally renowned and respected client has been established for more than … years and specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Technical Support Manager/Customer Relationship Centre Manager to complement their professional UK Service Team supporting a range of automated laboratory equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Director of Customer Service, the successful Technical Support Manager candidate will ensure more »

Job Title: Application Support Manager Location: London (Hybrid) - All employees must be eligible to work in the UK without sponsorship Salary: £45,000 - £55,000 The Role: Overseeing all aspects of the Application Support Team Working closely with the Product Management Team Coaching and developing the Application … Support Analysts Building strong Stakeholder relationships with end users Provide others with constructive, unambiguous feedback to improve performance Application Support Manager Requirements: Excellent understanding of ITIL service management processes Proven ability to manage a high workload and multiple priorities whilst meeting deadlines Experience of communicating clearly, with … for different groups Demonstrable skills in technical hands on management, critical thinking and problem solving Experience with Salesforce Commerce Cloud (SFCC), Dynamic 365, File Manager Pro, Galaxy Ticketing, Microsoft BC or any equivalent applications. Application Support Manager Desirable's: Project Management experience ISTQB qualification Previously worked for more »

Applications Support Manager – Surrey Application Support Manager – Surrey – Hybrid Working – Our client, a stable and successful Surrey-based company, is looking for an experienced Applications Support Manager to look after a team of Application Engineers. You will be experienced in managing a team and … in the following: - To maintain minimum downtime for critical business applications. Worked within the commercial sector. Work with business SLA’s and manage the support engineers to ensure these are met along with external suppliers. Have an understanding of application architecture. To provide ad-hoc development upgrades as required more »

IT Systems Support Manager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT System Support Manager … a passion for continuous improvement Familiarity with ecommerce platforms and website management is advantageous What will your role look like? As the IT System Support Manager, you'll play a pivotal role in ensuring the smooth operation of IT systems. Here's what you'll be responsible for … with IT partners to ensure effective communication and development opportunities for the business System Enhancement: Collaborate with software developers to improve existing systems, including support for marketing partners on the website and ecommerce platforms Performance Monitoring: Monitor IT performance and compare it with business targets to ensure alignment Technical more »

IT Support Manger (1 Year FTC) Salary + Bonus The IN Group 1 Year FTC Hybrid working, City of London The IT Support Manager leads the team of IT Support Technicians to provide outstanding service to our clients and is responsible for managing day-to-day … operations, developing and implementing IT support processes, ensuring that our clients receive the highest quality support and ensuring the delivery of high-quality IT services that meet the needs of the business. You will be joining The IN Group, a global organisation within the Recruitment and Talent Advisory … sector with six brands within our group. You will be part of the IT Support team who are a key part of our technology team that support the wider business in ensuring IT services are managed services effectively. Skills & Experience Experience within an IT Support Manager more »

a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role We are looking for a Salesforce Support Manager to come and lead our inhouse Salesforce support Teams and an outsourced service( for Salesforce incidents and enhancement requirement overflow). … of Salesforce enhancements and integrations, including their design, development or purchase, implementation, operation, and improvement. Reporting to our Global Head of IT, as Salesforce Support Manager, you will be working with all areas of our company to understand business requirements, prioritise resources and oversee the completion of required … and services, you'll ensure they are available and fit for purpose to meet our needs as we scale our business. As a Salesforce Support Manager, you will: Provide line management for the Salesforce support staff. Drive the strategy, scalability, innovation, and best practices for Salesforce and more »

IT Support Manager Franchise Brands Location – Milton Keynes Full time permanent Salary £45-60K DOE + benefits Office Based We are looking for an experienced IT Support Manager for our business, Franchise Brands. Franchise Brands is an international, multi-brand franchisor focused on building market … trading histories: Metro Rod, Metro Plumb, Willow Pumps, Filta, and more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is … IT Head Office based in Milton Keynes. Working across the entire Franchise Brands group the role will be primarily responsible for managing the IT support and helpdesk function within the business. Overseeing our security and auditing processes to ensure permissions are assigned as and only when necessary. There are more »

Desktop Support Manager London based (with occasional travel) Introduction Our client, a leading insurance company in the IT sector, is currently seeking a dedicated Desktop Support Manager. In this role, you will be responsible for managing a team of 8 skilled IT Support Engineers. The position … is based in London, with occasional travel required to our offices in Bournemouth and Stockport. Key Responsibilities Lead and manage a team of IT Support Engineers, providing guidance and support in day-to-day operations Ensure efficient and effective delivery of IT support services to all employees … process improvement and implement necessary changes Proactively monitor systems and address potential IT challenges before they impact operations Job Requirements Significant experience in IT support, with a focus on desktop support Proven track record in managing and leading a team of IT professionals In-depth knowledge of the more »

We are recruiting for a Technical Advisor/Technical Support Manager to join a well-established and globally recognised, window and door specialist located in North-West London. The successful individual with be collaborating closely with distribution partners and account managers in the domestic and commercial markets. overseeing … the daily operations of the Technical Department and maintaining a thorough record of all orders and processing. Technical Support Manager Position Remuneration Salary of £40,000 - £45,000 Performance Bonus once proven themselves Mobile Phone Laptop Working hours 09:00 to 17:00 Position is office based only … days annual leave, in addition to 8 bank holidays Employee Assistance Programme (EAP) provided in a fully confidential manner to ensure you get the support you need. Fully Stocked kitchen provided onsite. Technical Support Manager Position Overview Technical assistance for domestic and commercial clients Handling all domestic more »

IT Support Manager - Cheshire - £40K My Client, an MSP based in Cheshire are looking for an IT Support Manager to join their technical team. About the role Oversee a dynamic technical support/Helpdesk department within an MSP. Serve as the primary escalation point beyond … training, and support. This role combines technical proficiency with managerial responsibilities, including conducting employee appraisals, managing recruitment, overseeing SLAs, and coordinating 24/7 support schedules. Benefits Expensed Mileage Workplace Pension Free Parking 28 Days Annual Leave Main duties Offer both proactive and reactive technical support to our … customer base Maintain continuous coverage of the technical desk, including 24/7 support, by coordinating with technical teams. Act as the primary point of technical escalation for the support team. Take ownership of all technical issues within Amita, ensuring they are resolved within service level agreements. Organize more »

The North East, Cumbria and Yorkshire Regional Spinal Cord Injury Rehabilitation Network, hosted by South Tees Hospitals NHS Foundation Trust, is seeking a Project Support Manager to support the Network Management Team which includes The Chair, Regional Operational Delivery Network Manager, Clinical Lead and Education and … Training Lead. An exciting opportunity has arisen to join and support the ongoing establishment of a new Spinal Cord Rehabilitation Network across the North East, Cumbria and Yorkshire. The Network is looking for an excellent Support Manager to join their relatively new and growing team. The management … completed applications. Main duties of the job This is a varied and exciting role, the primary aims of which will be: to provide administrative support to the Management team (The Chair, Regional Operational Delivery Network Manager, Clinical Director, Lead Nurses and Managers) to manage network events to support more »

Role overview Our effective Customer Success strategy typically results in decreased customer churn and increased up-sell opportunities. The goal of the Customer Success Support is to aid in making the customer as successful as possible, via increasing their platform knowledge and usage enabling them to achieve their desired … and ensure the most appropriate use of the software and services by the customer. You will be responsible for their training and on-going support in line with the following: Sustaining business growth and profitability by maximizing customer value Analysing customer data to improve the customer experience and their … outputs. Triaging customer support tickets Solve and respond to first line support tickets Identify support tickets that require escalation Job description We are looking for a Customer Technical Support Manager who can provide ongoing guidance to both our National and International customers. The candidate should more »

Customer Support Manager Full time, based in London, Hybrid (3 days per week in the office) Company Overview: Wine Owners is a rapidly growing SaaS provider that offers innovative software solutions to the wine industry. After just 4 years there's a real market buzz about what we … our clients receive the best possible experience when using our products. Job Description: We're looking for an exceptional talent to be the Customer Support Manager, lead an excellent team, and help us achieve our core customer service goal. In this role, you will be responsible for managing … a team of customer and technical support representatives and trainers, and documentation, ensuring that our customers receive exceptional service and support. The ideal candidate will have a strong technical background, experience managing a team, and a passion for delivering outstanding customer service and client training. Operational wine and spirits more »

Product Support Manager (Qualifications) Our client - an established awarding body - is looking for an experienced Product Support Manager within their qualifications team. This is a full-time and permanent post. Hybrid: home-working blended with working out of our client’s London offices. Starting salary: ca … 47k + good benefits The role The post holder will support and contribute to the development of product strategy and delivery of products and services to meet the KPIs, including progression, retention, engagement and growth. You will manage the complete product lifecycle for a portfolio of products and services. more »

mission is clear: to lead the charge towards a future of accessible and clean energy for all. The Role 🎈 Join them as a Customer Support Manager, where you'll play a pivotal role in ensuring the seamless operation of their customer support function. Whether you're a … seasoned support professional looking to step into a management role or have experience setting up and managing support teams, this could be a fantastic opportunity for you. Responsibilities 🙌 Oversee front-line support for their platform, ensuring exceptional service delivery. Manage and analyse support costs and KPIs … to drive continuous improvement. Implement and refine support processes, enhancing user experience. Develop FAQ documents, videos, and SOPs to streamline support operations. Engage with the community through forums and provide timely responses to queries. Conduct training sessions for customers and support teams as needed. Periodically assess support more »

We are looking to recruit an experienced hands on support manager who can provide 2nd line and ideally 3rd line support and who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology … improvements. The role will be a combination of BAU Support and project work. To be a success in this role will have a broad technical skill base and be able to provide hands on 2nd line and 3rd line support in an SME environment. You will have a … Switches, Routers and Firewalls would be an advantage. You will also play a key role in identifying and implementing and supporting approriate software to support the business. The key to this role is being a good problem solver who is passionate about delivering an excellent service. This is an more »

Role : Customer Success Technical Support Manager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge … Responsibilities include: Maximising customer value to sustain business growth and profitability. Analysing customer data to enhance their experience and outputs. Triaging and resolving customer support tickets efficiently. Job Description The CS Technology Support Manager oversees the team that provides technical assistance to both internal staff and customers. … inquiries promptly in line with Service Level Agreements and core values. Responsibilities: Ensure consistent achievement of Service Level Agreement (SLA) targets. Manage the Tech Support team to align with SLA targets and improve workflow. Identify and communicate areas for improvement via the Daily Support Dashboard Collaborate with the more »

We are looking for an experienced Sales Support Manager to join a fast-growing tech company. This is a highly varied role that requires a passionate, motivated, self-starter. The Sales Support Manager will ensure the smooth running of the Sales Support Team on a … The role requires a hands-on individual with the skills and experience to deliver excellent customer service to both internal and external customers and support the global sales team to ensure the success of the organisational strategy. Responsibilities This role covers a variety of responsibilities, including but not limited … to: General day to day Line Management of the Sales Support team, organisation and delegation of their workload. Ensure customer and Partner requests are handled quickly and efficiently. Ensure Price lists and pricing tools are maintained and updated as required. Over see the preparation of Sales documentation such as more »