8 Support Specialist Jobs in the East of England

The IT Support Specialist plays a pivotal role in the seamless operation of our office environment, providing comprehensive technical assistance to staff members. The core responsibilities of this position include addressing and resolving a wide array of hardware and software issues, ensuring minimal downtime, and maintaining optimal operational … efficiency. This individual will be tasked with the setup, configuration, and troubleshooting of desktops, laptops, peripheral devices, and software applications. The Support Specialist will also assist in the maintenance of network connectivity and security, support telecommunication systems, and help manage office-wide software updates. Candidates for this … position should possess a robust knowledge of Windows and macOS, a strong problem-solving aptitude, and excellent interpersonal skills to provide top-notch support and service. The ability to articulate technical instructions in an accessible manner and patience in resolving user issues are crucial for success in this role. more »

Technical Support Specialist The exciting SaaS startup are looking for a customer/technical support engineer to join their team. They are looking for the candidate to ensure inbound customer technical support requests are responded to and addressed. Coordinating internal teams to assign customer support more »

Excellent Opportunity for Deskside Application Support Specialist to be part of our Infrastructure Services Practice Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk … are meeting SLA`s for service. Responsible to be a resource for the Project Ops team where required (hardware build/Testing/application support) Responsible to Complete regular PCI Audits, being meticulous with details. Responsible to update asset management information Responsible to Assist with regular reviews of user … with any data protection reviews or requests to remove data as instructed by our legal teams. Responsible in Forming part of Service team that support priority issues and on an “on call” basis. Essential Skills Good working experience in a Deskside support or Application Support role. Extensive more »

help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for an Application Support Specialist to support the day to day running of the Fulfilment Technology stack from an App Specialist angle. Evri is leading … to apply! You will be accountable for: Implementation and maintenance of application monitoring primarily utilising CloudWatch and Sentry Triage, manage, and resolve queued application support cases and other incidents via ticket-based helpdesk Ensuring all documentation relating to Application processes and functionality is in place and updated alongside technical … you will require the following… 3+ years' experience in IT General education of GCSE level A-C is required Experience in front line technical support Hands on experience with Cloud based infrastructure (AWS) Experience with monitoring tooling such as CloudWatch, Sentry, and App Dynamics Highly competent reading and writing more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed Service Provider … users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with lots on! This means you will be given the opportunity to dip into projects as well as … the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office 365, Active Directory (including Azure AD), and Hyper-V environments. Supporting both project-based work and ongoing support more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »

Project Support Coordinator/Project Planning Specialist £30,000 - £33,500 + Excellent Training + 16% Private Pension + 33 Days Holiday (3 Additional Holidays over Christmas) + Holiday Increases with time served + 10 Purchasable Days + 3x Life Insurance + Healthcare Cash Back + Sick Pay … alongside the scope of career progression to become a technical expert? This is a great opportunity to work as part of a small technically specialist team that will invest in you as you play a vital part in the growth of the expert team whilst you progress your career … analytical individual from a Projects background looking to be heavily invested in through in house training combined with external project management courses The Role: *Support Project Managers delivering high end projects on Commercial and Industrial sites *Working on projects with key stakeholders to ensure effective delivery *Further training and more »

Project Support Coordinator/Project Planning Specialist £30,000 - £33,500 + Excellent Training + 16% Private Pension + 33 Days Holiday (3 Additional Holidays over Christmas) + Holiday Increases with time served + 10 Purchasable Days + 3x Life Insurance + Healthcare Cash Back + Sick Pay … alongside the scope of career progression to become a technical expert? This is a great opportunity to work as part of a small technically specialist team that will invest in you as you play a vital part in the growth of the expert team whilst you progress your career … analytical individual from a Projects background looking to be heavily invested in through in house training combined with external project management courses The Role: *Support Project Managers delivering high end projects on Commercial and Industrial sites *Working on projects with key stakeholders to ensure effective delivery *Further training and more »