4 of 4 Support Specialist Jobs in the City of London

User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst … Duties: * Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; * Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York; * Log all calls using ...

Legal Application Product Support Specialist Role Overview: The Legal Application Product Support Specialist is primarily responsible for the day-to-day administration, support, and business-as-usual operation of the firm's document platforms, including NetDocuments and file transfer applications. These platforms are critical … client and firm content. Key Responsibilities: * Act as a trusted, knowledgeable resource for NetDocuments and related document management applications, providing day-to-day functional support, guidance, and issue resolution to stakeholders. * Support document governance and access management processes in line with client requirements, firm policies, and regulatory obligations. ...

working with a well-established Corporate/Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring … assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate ...

Support Specialist (Senior) in the financial services industry, you'll be the go-to person for resolving technical issues and ensuring smooth day-to-day IT operations. Based in Barbican, you'll play a key role in supporting the technology needs of the organisation. Client Details An organisation … operating in the financial services industry, based in Barbican. Description Provide first and second-line technical support to staff across the organisation. Diagnose and resolve hardware, software, and network issues effectively. Manage and maintain IT equipment, ensuring functionality and availability. Support the onboarding process by setting ...