If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: DLP SupportSpecialist Location: London/Watford Mode of … days) Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means … for monitoring DLP alerts, conducting investigations, and ensuring compliance with security policies. DLP Administrator – Manages DLP policies, updates configurations, and ensures data protection measures are effectively implemented. Security Operations Support – Collaborates with the cybersecurity team to integrate DLP measures with broader security initiatives. Your responsibilities: Monitor DLP Systems – Oversee and manage DLP alerts to prevent unauthorized data access and More ❯
A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and resolve user issues … status of all logged IT issues ensuring that they are actioned within the agreed SLAs and thereafter reporting issues to line manager when required. Monitor all aspects of the support service provided to users in the UK and Europe offices including response times, identify trends against SLAs and provide regular reporting to the management team. Identify potential problems, investigate … ensuring it is accurate and up to date. Work with 3rd Party teams to request and order IT equipment. Key Skills/Experience Proven work experience as a Desktop Support Engineer that has the ability to solve complex hardware and software issues. Hands-on experience and knowledge of popular operating systems, software applications, remote connection systems and troubleshooting basic More ❯
ll be: Helping new users get set up : showing new users how Magic Notes works in 121 and small group settings, both online and in-person. Providing magical customer support : supporting users with quick, friendly support for customer queries across email, phone, video and live chat. Building and maintaining clear support documentation : ensuring users can access information … quickly and easily through simple support documentation, tutorials and FAQs. Solving problems : using your in-depth product knowledge to solve issues and effectively triage to product, engineering and customer success. Collaborating proactively to improve Magic Notes : working with product and customer success teams to continually improve the experience for our customers by sharing feedback and insights from users. We … on video and in-person training sessions. Patient and empathetic - you’ll need strong listening skills, patience and the ability to make complex concepts easy to understand as you support users to navigate a brand-new technology. A strong multi-tasker - you’ll need to be comfortable managing numerous customer queries simultaneously and regularly switching contexts while maintaining excellent More ❯
Umbrella £14.54 per hour via Hays PAYE Work ScheduleMon - Fri 09:00 -17:30Contract Length: 7 monthsA leading provider ofIT services and solutions are currently looking for a IT Support Engineer -Hardware Break/Fix Specialist to join their expanding team at their prestigiousoffices.Key Responsibilities: Perform day-to-day BAU (Business As Usual) and break/fix tasks … mounting monitors on arms and replacing machines under desks-physical dexterity and comfort with manual tasks are essential. Desirable (but not required): HP Accreditation or certification in HP hardware support is a plus and may enhance troubleshooting capabilities With highly developedinterpersonal skills, you'll have the ability to engage with customers andensure that you provide a consistently positive customer … your most recent CV or give us a Call on to have a confidential chat with one of our recruiters. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T More ❯
