2 of 2 Support Specialist Jobs in the North East

Technical Support Specialist About the Role We are looking for a proactive and customer-focused Technical Support Specialist to join a growing software support team. This is an exciting opportunity to work with a cloud-based business software platform, providing expert technical assistance to customers … software environment. This position is hybrid, with a combination of office-based and remote working following the successful completion of probation. Key Responsibilities Customer Support Deliver high-quality technical support to customers via telephone, email and support portal. Investigate and resolve software-related issues using effective troubleshooting ...

Product Support Specialist Location : Bath Salary: Up to 37,500 About the Role A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team. This is a hands-on, customer-facing position supporting the installation, configuration … validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments. Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer ...