2 of 2 Support Specialist Jobs in the North East

Product & Technical Support Specialist - 12 Months Fixed Term Office Angels are recruiting for a Product & Technical Support Specialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality training … and support materials for both internal and external audiences. We genuinely love recruiting for this business because they truly look after their staff, promoting a positive and supportive culture across every department. You'll be joining a welcoming, collaborative, and friendly team where people are genuinely valued. This business invests in its people. With a supportive, values-driven culture … rewards Discounts at local attractions and via Smarter Spending App Key Responsibilities Resolve technical queries from customers and Authorised Service Partners Conduct laboratory investigations in collaboration with R&D Support the global sales team with technical queries Own and maintain ASP support processes to meet SLA targets Create and maintain servicing support materials, including SOPs, videos, and More ❯

Telco Support Specialist Newcastle Up to £37,000 The Telco Support Specialist will be responsible for providing expert-level technical support for complex telecommunications issues, performing advanced diagnostics, and collaborating with other support teams to ensure the highest levels of service reliability and performance. This role requires deep technical knowledge, strong problem-solving skills … critical projects. Requirements Education Bachelor's degree in Telecommunications, Computer Science, Information Technology, or related field, or equivalent experience. Experience Minimum of 5 years of experience in a telecommunications support role, with at least 2 years in a 3rd line or similar expert-level position. Technical Skills Proficiency in telecom network infrastructure, including routers, switches, firewalls, and other telecom More ❯