2 of 2 Support Specialist Jobs in the North East

The Job: Job Title: Support Specialist (1st Line) Industry: Software House Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events Salary - £30,000-£35,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. … Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Support Specialist. This is a 1st Line Support role, where you'll be responsible for working alongside their Technical Support Lead to play a key role in delivering support to … their customers. On a day to day basis, you'll provide technical support via email, phone, and chat to resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. This is a fantastic opportunity for someone with a couple of years of support experience behind them who is looking for an exciting More ❯

Role: 1st Line Support Specialist Duration: Three Month FTC Join a dynamic ICT team on a within a leading organisation on a committed to delivering exceptional technology services. You'll play a critical role in ensuring smooth operations and high-quality support across the business. You'll be part of the ICT Service Support Operations team … the first point of contact for IT-related issues. The team is dedicated to providing efficient, customer-focused support and maintaining operational excellence. We're looking for someone who is: Experienced in IT support. Skilled in problem-solving and clear communication. Familiar with IT service management tools and basic IT systems. Able to work independently and collaboratively within a … Gateshead 5 days per week. Experience supporting the following tech; Azure, M365 and ERP systems. Proactive with a can do attitude. If you're passionate about delivering excellent IT support and want to be part of a team that values innovation and collaboration, we'd love to hear from you More ❯