3 of 3 Support Specialist Jobs in the North East

The Job: Job Title: Support Specialist (1st Line) Industry: Software House Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events Salary - £30,000-£35,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. … Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Support Specialist. This is a 1st Line Support role, where you'll be responsible for working alongside their Technical Support Lead to play a key role in delivering support to … their customers. On a day to day basis, you'll provide technical support via email, phone, and chat to resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. This is a fantastic opportunity for someone with a couple of years of support experience behind them who is looking for an exciting More ❯

IT Support Specialist Location: Gateshead Salary: £25,000 – £32,000 per annum (depending on experience) Contract: Full-time, Permanent About the Role An established and forward-thinking organisation is looking for a dedicated IT Support Specialist to join its team. The role will involve providing high-quality technical support to end-users, ensuring smooth day … software, and peripherals (printers, scanners, etc.). Assist with network management and troubleshooting, including LAN, WAN, and internet connectivity. Create and maintain accurate documentation of technical issues and solutions. Support onboarding and provide user training on IT systems and best practices. Qualifications & Experience Minimum of 2 years’ experience in IT support or a similar technical role. Strong knowledge More ❯

Are you an experienced Application Support Specialist looking for your next challenge? Do you thrive in client-facing environments, solving technical problems, and ensuring smooth software installations? If so, we have an exciting opportunity for you to join a well-established software platform provider in Stoke-on-Trent.About the Role: As an Application Support Specialist , you … ll play a crucial role in ensuring the continued success of our client’s software solutions. You'll provide technical support, troubleshoot issues, and assist with software installations, ensuring that clients receive top-tier service every time. This is a hybrid role based in Stoke on Trent, so you should live within commuting distance, with approximately 4 client-side … visits per month to oversee installations and provide on-site support. Key Responsibilities: Provide 1st and 2nd line application support to clients. Troubleshoot and resolve technical issues related to software usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain a high level of client satisfaction through excellent communication and problem More ❯