2 of 2 Support Specialist Jobs in the North East

The Job: Job Title: Support Specialist (1st Line) Industry: Software House Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events Salary - £30,000-£35,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. … Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Support Specialist. This is a 1st Line Support role, where you'll be responsible for working alongside their Technical Support Lead to play a key role in delivering support to … their customers. On a day to day basis, you'll provide technical support via email, phone, and chat to resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. This is a fantastic opportunity for someone with a couple of years of support experience behind them who is looking for an exciting More ❯

IT Support Specialist Location: Gateshead Salary: £25,000 – £32,000 per annum (depending on experience) Contract: Full-time, Permanent About the Role An established and forward-thinking organisation is looking for a dedicated IT Support Specialist to join its team. The role will involve providing high-quality technical support to end-users, ensuring smooth day … software, and peripherals (printers, scanners, etc.). Assist with network management and troubleshooting, including LAN, WAN, and internet connectivity. Create and maintain accurate documentation of technical issues and solutions. Support onboarding and provide user training on IT systems and best practices. Qualifications & Experience Minimum of 2 years’ experience in IT support or a similar technical role. Strong knowledge More ❯