18 of 18 Support Specialist Jobs in the North West

1st/2nd Line IT Support Specialist Contract Opportunity! Contract Type: Contract until 31st March 2026 Start Date: ASAP Day rate: £150 - £200 per day Onsite working: 5 days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service … Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line IT Support Specialist to join their team on a contract basis! Why You Should Apply: Make a meaningful impact in the healthcare industry by providing essential IT support. Work in … collaborative and supportive environment where your contributions are valued. Gain exposure to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2nd Line IT Support Specialist, you will: Provide efficient 1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware and peripherals. Assist More ❯

Information Technology Support Specialist TECEZE Manchester Area, United Kingdom (On-site) Contract - 12 Months Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management … fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing … printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA’s) Support recurring meetings, events, and after-hours activities as required Documenting incidents More ❯

Information Technology Support Specialist TECEZE Manchester Area, United Kingdom (On-site) Contract - 12 Months Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management … fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing … printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA’s) Support recurring meetings, events, and after-hours activities as required Documenting incidents More ❯

Information Technology Support Specialist TECEZE Manchester Area, United Kingdom (On-site) Contract - 12 Months Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management … fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing … printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA’s) Support recurring meetings, events, and after-hours activities as required Documenting incidents More ❯

IT Support/IT Operations Specialist – Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for a … new contract opportunity? We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support/IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory systems such as … MES, WMS, ERP, and automation technologies. Key Responsibilities Provide hands-on IT support across both production and office environments Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi) Perform SQL-based troubleshooting and assist with system integrations Document incidents, resolutions, and updates using the ITSM More ❯

IT Support/IT Operations Specialist – Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for a … new contract opportunity? We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support/IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory systems such as … MES, WMS, ERP, and automation technologies. Key Responsibilities Provide hands-on IT support across both production and office environments Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi) Perform SQL-based troubleshooting and assist with system integrations Document incidents, resolutions, and updates using the ITSM More ❯

Support Engineer - Manchester - Onsite I’m currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They’re seeking an IT Technician to provide dependable 1st and 2nd line support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers … performing system installations and updates, and helping to maintain infrastructure and security systems. You’ll work directly with end-users, ensuring support requests are handled efficiently while building strong working relationships. Key Responsibilities: Deliver 1st/2nd line technical support Diagnose and resolve issues involving hardware, software, printers, and networks Perform installations, updates, and configuration tasks Support the maintenance of infrastructure, backups, and basic security systems Log and manage support tickets using a helpdesk system Communicate clearly with users and escalate more complex issues where necessary Key Requirements: Proven experience in a 1st/2nd line IT support role Good understanding of Microsoft 365, Windows operating systems, and basic networking Strong communication and problem More ❯

Support Engineer - Manchester - Onsite I’m currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They’re seeking an IT Technician to provide dependable 1st and 2nd line support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers … performing system installations and updates, and helping to maintain infrastructure and security systems. You’ll work directly with end-users, ensuring support requests are handled efficiently while building strong working relationships. Key Responsibilities: Deliver 1st/2nd line technical support Diagnose and resolve issues involving hardware, software, printers, and networks Perform installations, updates, and configuration tasks Support the maintenance of infrastructure, backups, and basic security systems Log and manage support tickets using a helpdesk system Communicate clearly with users and escalate more complex issues where necessary Key Requirements: Proven experience in a 1st/2nd line IT support role Good understanding of Microsoft 365, Windows operating systems, and basic networking Strong communication and problem More ❯

Support Engineer - Manchester - Onsite I’m currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They’re seeking an IT Technician to provide dependable 1st and 2nd line support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers … performing system installations and updates, and helping to maintain infrastructure and security systems. You’ll work directly with end-users, ensuring support requests are handled efficiently while building strong working relationships. Key Responsibilities: Deliver 1st/2nd line technical support Diagnose and resolve issues involving hardware, software, printers, and networks Perform installations, updates, and configuration tasks Support the maintenance of infrastructure, backups, and basic security systems Log and manage support tickets using a helpdesk system Communicate clearly with users and escalate more complex issues where necessary Key Requirements: Proven experience in a 1st/2nd line IT support role Good understanding of Microsoft 365, Windows operating systems, and basic networking Strong communication and problem More ❯

Support Engineer - Manchester - Onsite Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. I m currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They re seeking an IT Technician to provide dependable 1st and 2nd line … support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers, performing system installations and updates, and helping to maintain infrastructure and security systems. You ll work directly with end-users, ensuring support requests are handled efficiently while building strong working relationships. Key Responsibilities: Deliver 1st/2nd line technical support Diagnose and resolve issues involving hardware, software, printers, and networks Perform installations, updates, and configuration tasks Support the maintenance of infrastructure, backups, and basic security systems Log and manage support tickets using a helpdesk system Communicate clearly with users and escalate more complex issues where necessary Key Requirements: Proven experience in a 1st/2nd line IT More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

2nd Line IT Support Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work in … a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong More ❯

2nd Line IT Support Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work in … a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong More ❯

2nd Line IT Support Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work in … a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong More ❯

I'm currently working with a client who has an exciting opportunity that has opened up for experienced Support Engineer to join a well-established and growing IT team. In this role, you'll be responsible for diagnosing and resolving technical issues across a range of applications and systems, while delivering outstanding customer service and technical support to … clients. This is a hands-on position requiring solid experience in desktop support and a wide understanding of IT systems and technologies. You’ll also work closely with internal teams to escalate complex issues and ensure that client needs are met efficiently and professionally. What You’ll Be Doing: Handling day-to-day customer support and resolving IT … time and to a high standard. Onboarding new customers and ensuring a smooth transition into our systems. Proposing solutions for new customer developments. Supporting the training and development of support team members. Ideal Experience Windows Servers (up to 2022), Active Directory, Group Policy, DNS, RDS, etc. Virtualisation (Hyper-V/ESXi), networking (VLANs, VPNs, Firewalls), and Office 365. Disaster More ❯

I'm currently working with a client who has an exciting opportunity that has opened up for experienced Support Engineer to join a well-established and growing IT team. In this role, you'll be responsible for diagnosing and resolving technical issues across a range of applications and systems, while delivering outstanding customer service and technical support to … clients. This is a hands-on position requiring solid experience in desktop support and a wide understanding of IT systems and technologies. You’ll also work closely with internal teams to escalate complex issues and ensure that client needs are met efficiently and professionally. What You’ll Be Doing: Handling day-to-day customer support and resolving IT … time and to a high standard. Onboarding new customers and ensuring a smooth transition into our systems. Proposing solutions for new customer developments. Supporting the training and development of support team members. Ideal Experience Windows Servers (up to 2022), Active Directory, Group Policy, DNS, RDS, etc. Virtualisation (Hyper-V/ESXi), networking (VLANs, VPNs, Firewalls), and Office 365. Disaster More ❯

arron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

arron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯