1 Support Technician Jobs in Abingdon

We are offering an exciting opportunity to join the CTS Group as a Technical Support Apprentice offering 1st Line Telephone & Remote Access Support to CTS Group clients. If you are looking to learn and have a passion for Windows 10 Desktop environments, Windows Server, Microsoft Office 365 and … Active directory. We want to hear from you! Role Job Description: 1st Line Telephone & Remote Access Support to CTS Group clients Solving user problems/answering calls and logging tickets New user & application setups (Laptops and PC's) Day-to-day user/systems support (printer installs, etc. … Providing in-house technical support to CTS Office employees Workstation troubleshooting Training & answering queries (re: MS Office-based apps.) Escalation of client requests (systems development & sales) to consultants/account managers. Occasional on-site support/delivery of goods & services to clients, site auditing & fact-finding visits Training more »