3 Support Technician Jobs in South Yorkshire

Position : IT & VoIP Support Technician Location : Sheffield, South Yorkshire, UK Salary : £23,500 - £28,000 per annum, dependent on experience Contract : Full-Time, Permanent Verus Recruitment is thrilled to partner with a leading provider of business telecommunications services in the UK. Our client specialises in bespoke VoIP, broadband … the industry to offer Carbon Neutral Services, setting a new standard for responsible business practices in telecommunications. As our client's new IT & VoIP Support Technician, you will be instrumental in delivering first-class technical support to a diverse client base. This role is not just about … seamless operation and optimal performance of sophisticated IT and VoIP services, contributing significantly to client satisfaction and business success. Key Responsibilities: Provide expert technical support, resolving issues swiftly to maintain and enhance service reliability. Assist in the configuration and setup of IT solutions, ensuring a smooth experience for clients. more »

To deliver excellent service and value to the business. Deliver 1st line support internally for all Windows-based technologies/services, including Windows Server. Deliver project support to all areas of the business. Responding to telephone/email queries and questions and deal with or pass to the … relevant members of the technical team. Role Key responsibilities: To provide technical support; answering support queries either onsite or via phone or email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user … Respond to enquiries from clients and help them resolve any hardware or software problems Maintain a log of any software or hardware problems detected Support users in the use of Computer equipment by providing necessary training and advice To escalate more complex service issues to the relevant IT Support more »

electronic devices into a bespoke tracking system. Diagnostics and troubleshooting. Using approved erasure software to wipe all sensitive information. Follow directions from the head technician and management. Ensure that you comply with all Health & Safety procedures and internal policies. Training Estio apprenticeship training programmes are delivered virtually by our … there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification, with training in how to: Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage. Use … infrastructure management tools to automate the provisioning, testing, deployment, and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role offers long term security and the opportunity to more »