1 Support Technician Jobs in Stroud

Be part of a team providing and assisting the Operational Teams with a full range of support services: End User Computing, Printing Services, Warehouse and Transport management Services, and Infrastructure and Application Support and Security. Gain knowledge in many areas of the Logistics Operational support to both … internal and external areas. Role The key elements of the IT Support Technician position are as follows: Work as part of a team as a single point of contact for all Support requests (incident and service request) via telephone, emails and ITSM system. Take ownership of Incidents … To follow up on ticket statuses to requestors and communicate progress promptly. Involvement in regular maintenance for other sites throughout the UK. Arranging external support with the third-party vendors where issues cannot be resolved in-house and escalate when necessary. Training IT Solutions Technician Hardware Level 3. more »