2 Systems Management Server (SMS) Jobs in London

Are you passionate about creating seamless digital experiences? Do you thrive on optimising email and SMS campaigns to engage audiences effectively? If so, we have an exciting opportunity for you! About the role As our Digital Customer Journey Production (DCJP) Executive , you'll play a pivotal role in shaping and … enhancing British Heart Foundation's (BHF) digital end-to-end journeys, with a specific focus on email and SMS channels. Collaborating closely with colleagues across the DCJP team, you'll create personalised, high-quality campaigns that engage our audience and drive positive impact. Key Responsibilities include: Collaborating closely with DCJP … colleagues todesign, implement, and optimisehigh-quality, personalised email and SMS campaigns/journeys. Championing email marketing initiatives, ensuring alignment with BHF brand and industry best practices. Adopting a data-driven approach, regularly reporting on campaign performance and translating insights into actionable improvements. Fostering cross-functional collaboration to ensure efficiency and more »

in accordance of written protocols. Accurately record incoming messages and safely pass them to the appropriate person Action tasks by contacting patients via phone, sms or letter Process referrals Deal with patient enquiries in a polite and professional manner Complete the more complex admin tasks Monitor and reply to emails … with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Ensure communication systems are running smoothly General The post holder may be required to undertake additional duties not identified here to meet the needs of the practice. … and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those more »