Dialler Specialist
Glasgow City, Scotland, United Kingdom
HRC Recruitment
increase operational efficiency. This is a fantastic opportunity to contribute to both strategy and delivery in a forward-thinking organisation. Key Responsibilities Design, implement and manage outbound campaigns across SMS, email and voice to support customer self-cure and inbound contact. Develop IVR strategies and manage dynamic call routing to align inbound contact with agent skill sets. Collaborate with Risk More ❯
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