2 TCP/IP Jobs in Bridgend

Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their … email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident / request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer … customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven / practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of more »

Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their … email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident / request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer … customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven / practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of more »