We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time / flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this … DNS, Group Policy, and Authentication) Windows Server platforms inc. MS SQL Server Windows and SQL failover clustering (including SQL Availability Groups) VMware and / or Nutanix AHV Dell PowerScale (Isilon) and File Sharing WSUS / Ivanti Security Controls Linux and Unix operating systems Citrix and Windows … Terminal Servers CommVault backups Server Hardware Web Servers (IIS / Apache) Automation (Administrative scripting languages e.g PowerShell) Microsoft Office 365 Extensive knowledge of system technologies, concepts, tools and practices, such as TCP/IP, DNS, DHCP, S / FTP. To more »
at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits / week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and Fridays. The majority of our customers are … located in Devon, but there will be occasional visits required to surrounding counties (Cornwall / Somerset / Dorset). Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Responding to escalated … complex and high impact issues within SLA. Assist in ensuring due diligence is given to security and backup procedures, associated hardware / software, data, and Information systems. Creating knowledge articles for peer use and knowledge transfer Provide training where necessary to all team members. Identifying inefficiencies, recommend improvements more »
1st / 2nd Line Engineer Salary : Up to £30K DOE Location : Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st / 2nd Line Service Desk Engineer, you will … to SLA's, ensuring to update helpdesk system Install new hardware (printers, servers, work stations etc) Install software for end users Ensure issues / tickets are resolved or escalated to completion Set up accounts, passwords (new and resets), permissions Monitoring IT systems and infrastructure Helping the team with … any internal or external projects Occasional on-site visits Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity Active Directory / Group Policies Cloud support (Azure, AWS) Backup systems (Veeam, backup exec etc) Software and hardware installs Networking Protocols - DNS, DHCP, TCP/IPmore »
1st / 2nd Line Engineer Salary: Up to £30K DOE Location: Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st / 2nd Line Service Desk Engineer, you will … to SLA's, ensuring to update helpdesk system Install new hardware (printers, servers, work stations etc) Install software for end users Ensure issues / tickets are resolved or escalated to completion Set up accounts, passwords (new and resets), permissions Monitoring IT systems and infrastructure Helping the team with … any internal or external projects Occasional on-site visits Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity Active Directory / Group Policies Cloud support (Azure, AWS) Backup systems (Veeam, backup exec etc) Software and hardware installs Networking Protocols - DNS, DHCP, TCP/IPmore »
