calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange / Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster … parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and pro-active maintenance Out-of-hours and / or on-call working is periodically required Excellent knowledge of Microsoft Windows Server 2008 / 2012 / 2016 / … ESX Experience managing Azure, primarily Virtual Machine Infrastructure Strong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint and AzureAD. Strong knowledge / experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good more »
Sidcup, Greater London, United Kingdom Hybrid / WFH Options
Intec Select Ltd
2nd Line Support Engineer - South East London / Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider for a Desktop … from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange / Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster … active maintenance Essential Skills & Experience: Minimum 3+ years experience on a helpdesk or technical support role Excellent knowledge of Microsoft Windows Server 2008 / 2012 / 2016 / 2019 including NLB and clustering Experience managing Azure, primarily Virtual Machine Infrastructure Good knowledge of Hyper more »
HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment / migration(User manual, user training)? Global User Support Act as 2 nd / 3 rd line support for IT infrastructure related enquiries … and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and … a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading / Writing / Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate more »
HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment / migration(User manual, user training)? Global User Support Act as 2 nd / 3 rd line support for IT infrastructure related enquiries … and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and … a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading / Writing / Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in more »
work to give development teams the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CI / CD (continuous integration / continuous delivery) pipelines.?? You'll evangelise product teams about service-level indicators, objectives, and error budgets, and negotiate … Amazon Web Services? Azure? AWS CodePipelines and AWS CodeBuild Terraform & AWS Copilot (CloudFormation) Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch / OpenSearch Python?and Django framework PostgreSQL?as a service (Amazon RDS) Sentry?? Redis / Elasticache Essential Skills and Experience You will need … fluency in one or more programming languages, writing clean and effective code Experience in designing, analysing, and troubleshooting distributed systems Knowledge of Linux / Unix fundamentals and TCP/IP networking Ability to see user impact in the infrastructure and platform changes more »
