The ideal candidate will have experience with: Microsoft 365 and applications Windows & Mac Operating Systems Azure AD & Active Directory Networking Protocols - DNS, DHCP, TCP/IP, WAN / LAN Virtualisation technologies such as Hyper-V & VMware Security - Anti-virus, Anti-spam etc … SharePoint, Teams, OneDrive, Exchange Windows 10 / 11 and Windows Server Day-to-day: Provide technical support to clients remotely and face-to-face Ensure clients are always kept up-to-date Escalate unresolved tickets to 3rd Line Diagnose & resolve hardware and software issues Educate clients on how more »
Provider based on the outskirts of Liverpool. The company are growing their team and are on the look out for an enthusiastic 1st / 2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT … help with processes Prioritising and managing many open cases at one time Technical and personal requirements: Knowledge of basic networking including understanding of TCP/IP, DNS, DHCP, WAN / LAN Office 365 Administration Antivirus / Security platforms Virtualisation - VMWare … Ability to provide step-by-step technical help and advice Benefits: 25 days holiday plus bank holidays Free on-site parking Wellbeing packages / Gym memberships Regular team socials Company annual bonus Flexible working structure Great pension scheme If this role is of interest to you, please apply more »
We are looking for a 2nd Line Service Support Analyst to work on a permanent basis near Ormskirk / Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible … experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including Active Directory, Exchange, Networking, Client Refresh, TCP/IP, SQL, Backup, the clients and 3rd party applications, or project work would be preferable but not essential. Applicants more »
