Service Desk Team Leader
- Hiring Organisation
- Vermelo
- Location
- Peterborough, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
Service Desk Team Leader Hybrid to Chesterfield or Peterborough We're looking for a Service Desk Team Leader who will be accountable for supervising the day-to-day operations of the IT Service Desk team, ensuring timely and effective resolution of incidents … Service Desk Manager by coordinating team activities, monitoring performance, and acting as an escalation point for complex issues. The Team Leader plays a key role in maintaining service quality, mentoring team members, and driving continuous improvement. Key Accountabilities & Responsibilities: Supervise and coordinate ...