2 Tech for Good Jobs in Wiltshire

grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line IT support for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them to either yourself or other members of the team as … appropriate and 2nd line support for all GRIDSERVE users on Mac and Windows devices, mobiles, printers, meeting room technology, and various other IT equipment document tickets and create knowledge base articles and user instructions of incidents and problems as necessary to internal teams and third-party providers deprovisioning and … facilitating role changes for users inductions and other end user training sessions to all company policies, procedures and business ethics codes including anti-bribery policy and Environmental and Quality Management System, compliant with ISO standards PERSON SPECIFICATION Required experience in an IT service delivery role supporting a Microsoft cloud more »

Permanent Working hours- 40 hours – occasional weekend rota Join GRIDSERVE, a cutting-edge sustainable energy business with a compelling mission to deliver scalable solutions for climate change. We are a dynamic sustainable energy business committed to revolutionising the landscape of climate change. At the forefront of innovation, we've … of “tickets” with Planners and Performance engineers · Provide support to the regional team so that in time, can act as day-to-day contact for queries relating to data and reporting queries for the Data and Reporting team · Support continued development and consolidation of our SCADA systems, including … in the tracking, analysis, resolution, and reporting of issues Required Skills and Abilities · Knowledge of Solar PV, Battery Storage or Electric Vehicle Charging, desirable · Good attention to detail and able to organize multiple activities · Working knowledge of tracking, analysis, resolution, and reporting of issues · Ability to compile clear and more »