3 of 3 Technical Administrator Jobs

looking for a Technical Aftersales Coordinator to join a well-established business in a varied role offering exposure to customer service, administration, operational processes and technical support. You will work alongside a supportive team, with the opportunity to develop your knowledge and contribute to improving the service provided … service partners. Responsibilities: As a Technical Aftersales Coordinator you will... Manage service-related enquiries and claims, ensuring they are processed accurately and in line with company procedures. Investigate customer issues, review technical information and coordinate appropriate solutions. Provide support to customers and external partners, responding to queries ...

calls and emails and signpost to relevant staff Own the customer service in the business and log all feedback, issues and resolve complaints Process technical support issues and troubleshoot internally and with OEM support functions and software Assist testing and commissioning of the CRM to replace manual processes Logging … genuine desire to deliver a great customer experience Highly organised, reliable and able to manage your own workload Curious and willing to learn new technical products, systems and processes A logical problem solver who enjoys getting to the root cause of an issue Comfortable working with CRM systems, Microsoft ...

calls and emails and signpost to relevant staff Own the customer service in the business and log all feedback, issues and resolve complaints Process technical support issues and troubleshoot internally and with OEM support functions and software Assist testing and commissioning of the CRM to replace manual processes Logging … genuine desire to deliver a great customer experience Highly organised, reliable and able to manage your own workload Curious and willing to learn new technical products, systems and processes A logical problem solver who enjoys getting to the root cause of an issue Comfortable working with CRM systems, Microsoft ...