Jobs 1 to 2 of 2

Technical Support Analyst 2nd Line

Harrogate, North Yorkshire -
4it Recruitment Ltd
The Technical Support Analyst will be responsible for managing incidents/requests using a ticket logging system, providing 1st and 2nd line support, monitor/manage systems backups and remote servers, providing first class technical support/solutions and escalating calls where appropriate, working within an ITIL environment... CCNA or MTA certification would...
Salary: From £20,000 to £25,000 per annum plus excellent additional benefits
Posted: 5 days ago

Technical Support Analyst / Desktop Engineer

Harrogate, North Yorkshire -
IT Talent Solutions
Responsible for managing customer's calls from logging through to resolution, adhering to a call's SLA’s... - Co-ordinate and action change control requests... Networking / Cisco / Firewalls / Switches. VOIP - Polycom. Understanding of TCP/IP and basic networking is essential. ITIL Foundation awareness is essential. Experience with UNIX OS would...
Salary: From £23,000 to £26,000 per annum
Posted: 13 hours ago