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Technical Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Training and mentoring new starters... * Problem solving and analytical skills * Ability to diffuse potentially confrontational situations and to remain calm and reasonable when dealing with difficult calls * Willingness to learn * Knowledge in IT * MS Office skills: Microsoft word, excel and PowerPoint... * Ideally an understanding of ITIL disciplines and remedy * Ideally...
Salary: £16000.00 - £18000.00 per annum
Posted: 8 days ago