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First Line Technical / Customer Support

Wantage, Oxfordshire -
Net Ltd
Key responsibilities and accountabilities: To respond to customers or partner telephone calls and emails, in accordance with SLA’s. Maintain EPICOR database to reflect customer activity e.g... Escalate technical issues to 2 nd level and 3 rd level fix Receive RTB’s, log return in EPICOR and ensure unit...
Salary: £17,000 - £25,000 DOE
Posted: 5 days ago