2 Technical Engineer Jobs in Tyne and Wear

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who … at optimum efficiency. Key Accountabilities: Senior point of contact for customer, installer and colleague support by phone, email and live chat to assist with technical and product-based issues across all product lines. Identify and assess the needs of a customer/installer to achieve maximum satisfaction, suggesting solutions more »

We are looking for a Technical Support Engineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect to … product issues, installation queries, training requests. Supporting key stakeholders in the business with ideas and support from customer feedback. Requirements Ideally having held a technical support role Have excellent communication skills, able to explain complex systems Strong problem solving skills, transparency and willing to go the extra mile. Please more »