2 of 2 Technical Engineer Jobs in Wales

Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer (primarily … Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver … VoIP etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems meet industry best practices. Managing client expectations More ❯

if they have previous experience relevant to the position. Detailed Job Description And Main Responsibilities Operational management of a wide range of infrastructure systems, including system design, configuration and technical support. To assist the ICT Senior Management Team in developing systems or implementing changes to current architecture by specifying, configuring and installing new software or hardware components. Pro-actively … and rectification techniques. Ability to think clearly and logically. Good interpersonal skills Able to learn new technologies and IT systems quickly through both self-study and professional courses. Explain technical issues in a clear and concise manner Able to work independently and as part of a team. Able to adapt to change and keep up with new technologies using … Welsh language skills are desirable Documents to download Job Description and Person Specification English (PDF, 640.3KB) Job Description and Person Specification Cymraeg (PDF, 344.4KB) Occupational Health Form (PDF, 640.5KB) Technical Document (PDF, 640.3KB) CEO letter (PDF, 287.0KB) NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB) CEO - Cymraeg (PDF, 288.1KB) WAST Behaviour Pack (PDF, 639.1KB) Further details/informal visits contact More ❯