1 of 1 Technical Leader Jobs in Scotland

The Role: Based in our Glasgow Head Office an excellent opportunity has arisen in our IT Department for a Support Technical Lead. The Support Technical Lead will manage the IT Service Desk ensuring the highest level of IT support and service is provided at all times to the business. You will be responsible for assigning and … high standard. The ability to interact with the business in line with agreed SLA's and providing reports and statistics to the business highlighting the performance of IT. Technical Skills: Microsoft technologies including Exchange, Network Infrastructure, Cisco UCM, Firewall technology Experience of supporting an ERP system would be beneficial VMware virtualization and storage experience beneficial Experience of a … in-house IT environment Demonstrable experience working with the aforementioned technologies Strong customer resolution focus and business strategy awareness Ability to identify business needs and translate these into technical requirements Maintain up to date knowledge of IT developments and technologies In-depth knowledge of IT best practice including current legislation Effective communicator with the ability strong stakeholder management More ❯