Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
TechnicalSupportAdvisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank … after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated TechnicalSupport Advisors to assist our Verisure colleagues in the field. This role will suit someone who is motivated and looking for an … mission is to provide our customers peace of mind by protecting what matters most to them. What youll be doing: Assisting with advanced technical issues, diagnosing technical faults and providing a solution via phone, web chat and email. We provide technicalsupportmore »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Eden Global Associates Worldwide Ltd
Role Overview: As a Commercial Administrator, you will be r esponsible for the provision of day to day support of technical contact from meter technicians (e.g. faulty/lost/damaged equipment, polling and configuration of meters, smart meter scheming issues, etc.) and for related back … office activity (e.g. remote updates to smart meters, managing task lists, etc.). Working on a variety of Administrative tasks as required to support the day to day operations and to provide excellent customer service, to both internal and external customers. Key Responsibilities: Act as a focal point … for key internal/external stakeholders, providing responses to their queries, directing/escalating these to the technicalsupport team leader when needed. Ensure key tasks from management are completed against agreed timescales and escalate as appropriate. Assist in the integration of new processes and initiatives more »
Role Overview: As a Commercial Administrator, you will be r esponsible for the provision of day to day support of technical contact from meter technicians (e.g. faulty/lost/damaged equipment, polling and configuration of meters, smart meter scheming issues, etc.) and for related back … office activity (e.g. remote updates to smart meters, managing task lists, etc.). Working on a variety of Administrative tasks as required to support the day to day operations and to provide excellent customer service, to both internal and external customers. Key Responsibilities: Act as a focal point … for key internal/external stakeholders, providing responses to their queries, directing/escalating these to the technicalsupport team leader when needed. Ensure key tasks from management are completed against agreed timescales and escalate as appropriate. Assist in the integration of new processes and initiatives more »
