3 of 3 Technical Support Analyst Jobs in the City of London

IT Service Desk Analyst/Technical Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/Technical Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/Technical Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service … Desk Analyst/Technical Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set More ❯

Technical Support Analyst – Linux – London. A Global brokerage based in the City seeks to hire a Technical Support Analyst in London for the expanding front office trade support team. The client is a major player within the investment banking community, providing sophisticated low-latency trading solutions to their internal traders and external customers … Their success is due to investment in technology, their ability to attract the best talent in major cities globally and their continued development of low-latency network architecture. The Technical Support Analyst will be responsible for: Smart order routing, European gateway and exchange connectivity support. Algorithmic trade support. Work with front-office users to provide 1st – 3rd … level support dealing with complex real-time trading issues. If you have experience of Support, troubleshoot FIX Connectivity – FIX Protocol issues - this would be highly beneficial. Develop longstanding relationships with senior stakeholders within institutional clients. The Technical Support Analyst will need to have: 5 + years of commercial experience in technical support within More ❯

to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. You will work closely with stakeholders and all staff … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯