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Technical Support Analyst

City of London -
Interquest - IQ Tech
Key responsibilities include: Ensuring that ticket queues are managed effectively and responded to within service levels; Provision of technical integration support to clients; Providing 1st and 2nd line support to existing customers; Driving service improvements targeted at reducing call volumes and improving the quality of support provided to clients; Providing...
Salary: £28000 - £35000 per annum
Posted: 23 days ago