2 Technical Support Engineer Jobs in Tyne and Wear

We are looking for a Technical Support Engineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect … to take calls for assistant from product installers, talk them through the insall and offer general support on calls or video links. Role Being an informative first point of contact for all customer queries; should they be product issues, installation queries, training requests. Supporting key stakeholders in the business … with ideas and support from customer feedback. Requirements Ideally having held a technical support role Have excellent communication skills, able to explain complex systems Strong problem solving skills, transparency and willing to go the extra mile. Please apply with your CV via the apply button. more »

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »