Technical Support Manager Jobs

Macmillan Education, a leading publisher in English language materials and digital solutions, is seeking a Technical Support Manager to join its team, supporting its global customer base. Reporting to the Head of Customer Service, you will be responsible for managing Macmillan Education's team of technical support coordinators in London,...

Technical and Quality: to swiftly learn more about the company products; provide high-level problem troubleshooting and liaising with R&D team; root cause analysis work... Experience of providing support on Windows Server and SQL Server, and Windows XP through to 7 with strong analytical fault-finding skills... Strong process...

Experience providing support on the following platforms:- - Windows Server. - Windows XP/7. - Microsoft SQL Server... Process management - Must be able to implement and manage the processes in the department to provide the level of service outlined in our SLAs... Time management - must be able to complete assigned tasks under pressure...

Key Skills and knowledge : Technical Service Manager, ITIL, Storage. Direct and network attached storage and storage abstraction to include NAS, SAN and SVC with experience of TPC desirable... You will spend the majority of your time working with IS Service Management colleagues, and influencing outsourced IT Maintenance and Support teams,...

A tier one Investment Bank is currently looking for an experienced Murex Support Lead to join a newly formed banking team on a greenfiled 3.1 Murex implementation project... As the Support Lead you will manage the relationship with the vendor and act as a specialist in the Murex space...