Belfast, Northern Ireland, United Kingdom Hybrid/Remote Options
Concentrix
We are seeking TechnicalSupport staff to join our Enterprise team based in Northern Ireland. The successful candidate will join a diverse team providing tech support on exciting new technologies, including VR devices! This is a fully remote role, however, only candidates residing in Northern Ireland can be considered , in the event you are required to come … to be fully flexible Monday - Sunday 6am - Midnight . You will be required to efficiently handle between 20-25 complex cases daily, providing enterprise customers with Device, and performance support Communicate troubleshooting steps effectively Supporting with data and user deletion requests Collaborate with engineers to provide tech resolutions End-to-end ownership of customer support requests Proactively gaining … updates and communicating to the customer Requirements Preferably a minimum of 2 years of experience in successfully supporting enterprise level customers via multiple channels Strong technical knowledge and practical understanding of web technologies Advanced troubleshooting skills Ability to communicate technical knowledge to non tech audience clearly Fluency with operating systems (Windows, Mac, iOS, Android), Microsoft Suite and ticket More ❯
Mercor is recruiting Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector as independent contractors working on a research project for one of the world's top AI companies. This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.Applicants must: - Have 4+ years … full-time work experience as a Computer User SupportSpecialist; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based … Connect based on the number of project work hours that you log - You will be classified as an "at-will" contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates More ❯
Mercor is recruiting Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector as independent contractors working on a research project for one of the world's top AI companies. This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.Applicants must: - Have 4+ years … full-time work experience as a Computer User SupportSpecialist; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based … Connect based on the number of project work hours that you log - You will be classified as an "at-will" contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates More ❯
Mercor is recruiting Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector as independent contractors working on a research project for one of the world's top AI companies. This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.Applicants must: - Have 4+ years … full-time work experience as a Computer User SupportSpecialist; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based … Connect based on the number of project work hours that you log - You will be classified as an "at-will" contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates More ❯
Mercor is recruiting Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector as independent contractors working on a research project for one of the world's top AI companies. This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.Applicants must: - Have 4+ years … full-time work experience as a Computer User SupportSpecialist; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based … Connect based on the number of project work hours that you log - You will be classified as an "at-will" contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates More ❯
