2 of 2 Technical Support Specialist Jobs

Hi We're on the lookout for a strong Technical Support Specialist to join Noda, an innovative Open Banking payments platform. If you're fueled by fintech excitement and seek a global career journey, keep reading What is Noda? Noda is reshaping online payments, allowing seamless transactions from customers to merchants' bank accounts. We're seeking a … talented Technical Support Specialist to be part of our dynamic team. Your mission: Support for clients (companies) in the process of integration with our functionality; Quality control of integrations, testing; Maintaining an integration FAQ; Support for system operation; Assistance in the development of integration documentation. Your skills and experience: 2+ years of experience in technical support; Knowledge of HTTP; Knowledge of client-server architecture; Ability to investigate and troubleshoot problems by logs; Knowledge of both SQL/NoSQL databases; Fluent Russian; English at a level B2 or higher. Nice to have: Knowledge of Postman, Kibana Azure and/or Microsoft .NET. What we offer: 100% remote setup: let the world be your office More ❯

What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality repair and maintenance services. Your core responsibilities will include: Performing repair and maintenance activities on medical devices, both on-site and in the workshop … in adherence to the highest technical standards. Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures. Providing technical assistance to clients regarding device setup, system integration, and troubleshooting. Maintaining accurate documentation within the ticketing system, including the creation of repair reports and detailed cost estimates. Coordinating maintenance schedules and managing parts inventory in close … cooperation with the internal team. Conducting user training sessions-both online and on-site-on proper device operation and routine maintenance. Requirements Who are you? Successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline. Proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness, or diagnostic More ❯