Technical Support Specialist Jobs

10 of 10 Technical Support Specialist Jobs

Technical Support Specialist

east yorkshire, yorkshire and the humber, united kingdom
Hybrid/Remote Options
Celhire plc
Technical Support Specialist (Temporary to Permanent – York Based) Location: York Contract Type: Temporary to Permanent Salary: Competitive + benefits About Us Founded in 1987, Cellhire has always been the go-to for all things mobile. We are proud to be the only company in the UK with wholesale agreements with Vodafone, O2, EE, and Three networks, as … is dedicated to providing innovative and dependable connectivity solutions that drive success for our partners and clients worldwide. As part of our continued growth, we're looking for a Technical Support Specialist to join our team on a temporary basis, with the opportunity to become permanent for the right candidate. The Role As a Technical Support Specialist, you'll play a key role in supporting both internal teams and external customers with technical queries related to Cellhire's products and services. You'll help ensure that customer issues are resolved efficiently and that all equipment is maintained to the highest standards. You'll also work closely with the Operations team, supporting the checking More ❯
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Technical Support Specialist

City of London, London, United Kingdom
Hybrid/Remote Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. … Being a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
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Technical Support Specialist

London Area, United Kingdom
Hybrid/Remote Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. … Being a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
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Junior Technical Support Specialist

Wembley, England, United Kingdom
PIE Recruitment
Junior Technical Support Specialist - Entry Level SaaS Opportunity - Workforce Management Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in … No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You’ll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technical support inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They’re growing, they’re agile, and they’re serious about support — which is where you come in. More ❯
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Technical Support Specialist

Greater Glasgow Area, United Kingdom
The Data Gals | by AI Connect
Technical Support Specialist (Part-time Contract – 1 day/week for 6 months) Location: Glasgow preferred/Scotland Duration: 6 months (1 day per week) The Data Gals is supporting their client undertaking a key digital transformation project to migrate the existing solution (currently on Drupal 7, PHP 5, MySQL 5) to a modern, secure, and fully … supported platform hosted in Azure. We are seeking a Technical Writer to work alongside the PHP Developer and project team to ensure all technical documentation remains accurate, structured, and aligned throughout the migration. Responsibilities Develop and maintain clear, consistent, and up-to-date project documentation. Work closely with the PHP Developer to capture technical details relating to … Drupal development, PHP, MySQL, and Azure hosting setup. Create and update system documentation, API references, configuration guides, and change logs. Document migration processes, security protocols, and system dependencies. Support the creation of user facing technical documentation as needed. Ensure documentation meets accessibility and compliance standards. Requirements Proven experience as a Technical Writer or similar documentation focused role. More ❯
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Technical Support Specialist

london, south east england, united kingdom
Brookfield Asset Management
Description Technology Services (TS) is responsible for delivering enterprise infrastructure, applications, and end-user technology services across all Brookfield business groups, supporting approximately 6,500 users globally. The Deskside Support Specialist serves as the face of Technology Services, providing first-line deskside and remote support to Brookfield end users. This role is key to ensuring a high … quality user experience and seamless support across the organization. The Deskside Support Specialist will report to the Deskside Support Manager, and work closely with other TS teams to log, resolve, and manage incidents and service requests, while continuously looking for ways to improve service delivery. Key Attributes of the Ideal Candidate Accountability – Takes ownership of issues … through to resolution. Professionalism – Maintains composure and integrity in all user interactions. Detail-Oriented – Listens carefully, documents thoroughly, and follows up consistently. Key Responsibilities Provide exceptional deskside and remote support to Brookfield end users. Own IT supports incidents and requests through to confirmed resolution. Install, configure, maintain , and troubleshoot hardware, software, peripherals, AV equipment, and network connectivity. Deliver basic More ❯
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Technical Support Specialist

United Kingdom
Stelvio Group
for a proactive and enthusiastic 2nd Line Service Desk Technician with experience in a busy service desk environment. You will play a crucial role in providing all aspects of technical support to internal staff and the IT Team, ensuring issues are owned, monitored and resolved quickly, efficiently and within agreed standards. Key Responsibilities : • Respond to incoming service desk … queries, emails, and tickets in a timely and professional manner. • Provide friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. • Diagnose and troubleshoot technical problems, escalating more complex issues whilst retaining ownership of the ticket. • Log all support activities and resolutions accurately in the ticketing system. … basic network and system administration tasks as required. • Ensure all IT equipment and systems adhere to security policies and procedures. Requirements : 6 Month experience in a customer service or technical support role is preferred. Knowledge of Microsoft Windows OS/Office 365/Azure Virtual Desktop. Detailed knowledge of Azure AD. Experience working in a service desk/ More ❯
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Senior Technical Support Specialist

Owensboro, Kentucky, United States
Optum
communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. Primary Responsibilities Advanced Troubleshooting: Diagnose and resolve intricate technical problems with software, hardware, and network systems System Analysis: Analyze system configurations to identify root causes of technical issues and suggest effective solutions Escalation Support: Handle complex … or escalated technical issues that junior support staff cannot resolve Documentation & Knowledge Base: Create and maintain knowledge base articles and technical documentation to help users and other support staff Mentorship: Guide and mentor junior technical support staff Proactive Support: Implement proactive measures to prevent future technical problems Customer Satisfaction: Ensure high levels … of customer satisfaction by providing prompt, professional, and effective technical assistance You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma More ❯
Employment Type: Permanent
Salary: USD Annual
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Technical Support Specialist

United Kingdom
Pyramid Consulting, Inc
Role:- Technical Support Locations:- London and Solihull, UK Mode:- Fully on site (5 days in a week) Type:- Inside IR35 Contract Key Responsibilities: Provide 1st and 2nd line technical support for Windows 10/11 systems and related applications. Manage and deploy devices using Intune and SCCM (imaging, patching, application deployment). Administer Active Directory —user … accounts, group policies, and access management. Troubleshoot hardware, software, and network issues promptly to minimize downtime. Maintain accurate documentation of incidents, configurations, and solutions. Collaborate with IT teams to support system upgrades and security compliance. Required Skills & Qualifications: Proven experience in Windows desktop support and Active Directory administration. Hands-on experience with Microsoft Intune and/or SCCM More ❯
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Technical Support Specialist

Crawley, England, United Kingdom
Response Informatics
Domain & Product knowledge: Demonstrate an understanding of Network & Firewall infrastructure, Virtualisation environments, Citrix, and Cloud technologies. Develop and maintain a technical understanding of products across the Linac solution Demonstrate an eagerness to adapt and learn when new products are added to the Elekta Medical Linear Accelerator solution. Desirable: Awareness of SAFe Agile framework is an advantage. Strong proficiency with More ❯
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Technical Support Specialist
25th Percentile
£31,000
Median
£34,750
75th Percentile
£38,031
90th Percentile
£40,000