Craft Specialist - TechnicalSupport Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the … benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - TechnicalSupport Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW … building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technicalsupport to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company more »
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
ARM
Our client are seeking a dedicated and motivated technicalsupportspecialist to join their expanding team based in Fareham. The technicalsupportspecialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an … or understand code (HTML or XML) would be highly desirable. This role is on-site in Fareham with Fridays working from home. Key responsibilities: Technical Issues First point of contact for technical issues for internal and external. Initial testing, reproducing and validating. Communicate with the CTO about issues … and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries from clients or members of the public by email more »
TechnicalSupportSpecialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The TechnicalSupportSpecialist … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »
TechnicalSupportSpecialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The TechnicalSupportSpecialist … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »
Craft Specialist - TechnicalSupport Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the more »
a new opportunity to join their team. The need is for someone who is customer focussed and experienced in giving a first class IT support service to resolve client issues. Responsibilities: • Managing and prioritising service tickets, keeping records of work completed • Providing technicalsupport remotely or on … reported promptly, handled efficiently and through the appropriate channels. Ideal Profile: • A Level (or equivalent) IT or Computer Science or previous experience in a support role. • Excellent knowledge of Microsoft Office 365, Intune, EntraID • Experience supporting Windows and Mac operating systems • Previous experience in support • Able to build … Driving license and your own car which you are willing to use for work purposes is essential Excellent opportunity to join a team of support and software engineers who are exceptional and support their clients implement innovative solutions to grow their businesses. Benefits will include healthcare and pension more »
Technical Account Manager £35,000 - £45,000 Milton Keynes/Hybrid Company Outline Cobalt is delighted to be working closely with a global leader of bespoke high-performance software solution. Our client employs over 6,000 specialists across 35+ offices and servicing over 70 countries. Since our client’s … formation they have set a first-class standard in for real estate software solutions with a combination of compassion and technical innovation. They understand the unique needs of the industry’s various segments and have the technical expertise and vision necessary to translate that understanding into powerful solutions … received Provide an in depth and consultative management approach with regards to resolution plans for clients when receiving queries Understand the nature of non-support queries and escalate them to the relevant departments internally Supporting clients closely on the status of their queries Maintaining the support logs in more »
