2 of 2 Technical Support Team Leader Jobs

Technical Support Team Leader - Development Management Initial 6 Month Contract, with a view for extension Oxfordshire, UK £Competitive Day Rate Sellick Partnership is proud to assist a local authority in the Oxfordshire area in seeking an experienced Technical Support Team Leader to join its Development Management/Planning division This is a key leadership role responsible for managing a planning technical support function and ensuring the smooth, compliant and efficient operation of Development Management processes. The postholder will play ...

stuck purely firefighting tickets. Instead, you'll play a central role in shaping how the service desk operates, mentoring a small team, improving processes and acting as the senior escalation point for more complex technical issues. You'll still be hands-on, but with real influence … operations of the service desk, ensuring tickets are effectively triaged, assigned and resolved within SLA Act as the senior escalation point for complex technical issues across client environments Mentor and develop junior analysts through coaching, training and regular 1-2-1s Drive service improvements by analysing performance ...