Technical Support Engineer
- Location
- Reading, England, United Kingdom
Bottomline is a global leader in business payments and cash management. This role is a customer-focused Technical Support Engineer who supports Bottomline's Financial Messaging platforms and services, sitting between front-line Support and Operations teams to resolve technical customer issues requiring deeper investigation … broader system access. What You'll Do Own and resolve technical support cases relating to Financial Messaging platforms and services Investigate complex application, platform and infrastructure issues and progress cases through to resolution Monitor systems and services proactively to identify and resolve potential issues before they affect customers ...