problem solver by nature? Do you thrive in dynamic work environments where no two days are the same? Are you passionate about providing exceptional technicalsupport to clients? If so, we have the perfect opportunity for you! We're seeking a dedicated TechnicalSupport Specialist to … join our bustling team in Knutsford. As a TechnicalSupport Specialist, you'll be responsible for creating electronic technical documentation like Field Information Bulletins and Technical Information Bulletins, as well as field engineering procedures. You'll provide technical assistance on machine issues to both customers … GGS/OEM products for customers, Field Service Engineers, and the GGS Helpdesk will also be part of your duties. Additionally, you'll offer technicalsupport to the Helpdesk for fault resolution via telephone and Remote Device Management. Keeping the technical library of GGS products in Knutsford more »
Remote work, Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Owen Daniels Consultancy
TechnicalSupport Specialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software that … which will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two TechnicalSupport Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless … delivery of the software. TechnicalSupport Specialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them into more »
Unit 1 Oakfield Road, Cheadle Royal Business Park, Cheadle, Cheshire, England
SOLUTIONS PT LIMITED
This is a full time position working within our Technical Services Team whilst studying towards a degree. This role allows you to combine workplace learning opportunities with theoretical knowledge gained through formal classes. The programme offers a highly practical approach to learning that is immediately applicable to workplace situations. … term career at SolutionsPT. We have had previous apprentices develop at a fast pace, not only within their Degree studies, but also in their technical positions within the company, and are now graduating university well positioned to step into senior positions. The skills they possess include training others, delivering … escalation to more junior members of the team and much more. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility on more »
IT Support Engineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »
IT Support Engineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »
Employment Type: Permanent
Salary: £25000 - £28000/annum Pension, Holiday, Company Van
technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office … Networking, Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket; Liaise … which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of more »
to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress. • To provide 1st and 2nd line helpdesk support to customers for hardware, software, audio-visual, and telephone equipment. • In addition, they may be called upon to do other duties as demand occurs. more »