1 Technical Support Jobs in Fareham

Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an exciting opportunity … or understand code (HTML or XML) would be highly desirable. This role is on-site in Fareham with Fridays working from home. Key responsibilities: Technical Issues First point of contact for technical issues for internal and external. Initial testing, reproducing and validating. Communicate with the CTO about issues … and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries from clients or members of the public by email more »