Technical Support Jobs in Gloucestershire

22 of 22 Technical Support Jobs in Gloucestershire

L2 Technical Support- PC Migrations

Cheltenham, England, United Kingdom
Avance Consulting
Your responsibilities: (Up to 10, avoid repetition) Provide break/fix support for desktops, laptops, and peripherals. Re-image devices and reinstall/configure applications as needed. Troubleshoot Windows OS, hardware, and enterprise applications. Coordinate with third-party vendors for escalations and hardware replacements. Document issues and resolutions in the IT service management system (e.g., ServiceNow, Remedy). Essential … skills/knowledge/experience: (Up to 10, avoid repetition) Comprehensive understanding of PC hardware, software, operating systems, directory services, printing, and applications. Application support: Support all applications on the computer, coordinate with second-level teams for global applications. PC support: Desktop/laptop installation, scheduling upgrades/refreshes, and ensuring configurations match order specifications. Printer support: Support network configuration, driver installation, vendor coordination for setup and repairs. Install and configure desktops, laptops, mobile devices, peripherals, and related software. Strong knowledge of Windows 10/11, Android OS, Mac OS, MS Office, LAN/WAN, Wi-Fi, VOIP, and software installations. Provide onsite and remote end-user technical support. Manage ticket queues to ensure More ❯
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Supplier Technical Support - Principal Engineer

Gloucester, England, United Kingdom
Safran
forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. It's easy to take flying for granted, or forget the incredible amount of technical skills, capability and co-ordination required to create an aircraft. At Safran, we never take it for granted. Our people's talents and skills come together to make the … exciting time to join our growing local team. Looking after the people who make Safran great is a priority for us. We offer a range of benefits designed to support you, both in and outside of work. We value your time: We have an early finish on a Friday, giving you time to recharge. Time to unwind: Start with … of flexible benefits and working options, enhanced maternity and family friendly benefits, because we know everyone's needs are different. Join Safran Landing Systems in Gloucester as a Supplier Technical Support - Principal Engineer, playing a key role in supporting the Transfer and NPI (New Product Introduction) team. You will drive manufacturing strategy, continuous improvement, and the successful transfer More ❯
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Technical Support Specialist US Customer Service · Remote, US Office ·

Cheltenham, England, United Kingdom
Hybrid / WFH Options
VoCoVo
within the last 4 years in the UK. Role Overview Join our team and work directly with our customers to customize VoCoVo systems to their needs. Provide 3rd line support, assisting our partners with advanced system diagnostics and issue resolution. Additionally, ensure the highest standards by supporting the VoCoCare warranty policy. This is a hybrid position with working from … the role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues and consequences in technical support You are collaborative and empower colleagues … skills, feedback and challenges What you'll do Work with a portfolio of assigned customers resolving and supporting issues whilst building relationships to drive service improvements, consistent and reliable support, and review processes to ensure customer success Support engineers remotely whilst they are on-site, identifying and troubleshooting issues Build comprehensive documentation around customers in your portfolio and More ❯
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Supplier Technical Support - Principal Engineer

Gloucester, England, United Kingdom
Rocket Lab
Supplier Technical Support - Principal Engineer Published 06.19.2025 Company : Safran Landing Systems Job field : Supply chain Location : Gloucester , England , United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Employees/Staff # 2025-153133 Apply Apply with one click Any questions ? Published 06.19.2025 Job Description Join Safran Landing Systems in Gloucester as a Supplier Technical Support … exciting time to join our growing local team. Looking after the people who make Safran great is a priority for us. We offer a range of benefits designed to support you, both in and outside of work. • We value your time: We have an early finish on a Friday, giving you time to recharge. • Time to unwind: Start with … forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. It's easy to take flying for granted, or forget the incredible amount of technical skills, capability and co-ordination required to create an aircraft. At Safran, we never take it for granted. Our people's talents and skills come together to make the More ❯
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Technical Support Engineer

Stroud, England, United Kingdom
Dutypoint
sectors and build a great place for everyone to work. We will achieve this by maintaining an entrepreneurial mindset—customer-focused, competitive, and operationally excellent. Job Details Job Title: Technical Support Engineer Employing Entity: Dutypoint Ltd Employment Basis: Permanent Location: Office/Field Based Reports To: Technical Support Manager Purpose of Role The Technical Support Engineer role involves supporting various departments—primarily Sales, Service, and Production—on technical matters, including site visits and troubleshooting customer issues over the phone. This fast-paced, reactive role requires attention to detail and customer focus. Additional tasks may include supporting new product development, providing hands-on technical support, electrical design work, continuous improvement projects, factory … quality checks, and ensuring designs meet specifications and standards. Responsibilities Supporting sales teams with technical solutions within budget via ticketing system. Assisting onsite service team with technical queries, such as specifying units. Conducting site visits to investigate issues or advise on technical problems. Managing mini continuous improvement projects from start to finish. Supporting manufacturing with technical More ❯
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Technical Support Engineer

Gloucester, Gloucestershire, United Kingdom
Hunt4 Employment is looking for a Technical Support Engineer to join a fast-paced and collaborative environment supporting Sales, Service, and Production teams across a growing operation. This role offers a dynamic mix of problem-solving, hands-on technical involvement, and interdepartmental collaborationperfect for someone who enjoys variety and thrives under pressure. Responsibilities: Provide tech... More ❯
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Technical Support Engineer

Gloucester, Gloucestershire, United Kingdom
HR Employment Ltd
Hunt4 Employment is looking for a Technical Support Engineer to join a fast-paced and collaborative environment supporting Sales, Service, and Production teams across a growing operation. This role offers a dynamic mix of problem-solving, hands-on technical involvement, and interdepartmental collaborationperfect for someone who enjoys variety and thrives under pressure click apply for full job More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer

Gloucester, England, United Kingdom
HR Employment Ltd
Hunt4 Employment is looking for a Technical Support Engineerto join a fast-paced and collaborative environment supporting Sales, Service, and Production teams across a growing operation. This role offers a dynamic mix of problem-solving, hands-on technical involvement, and interdepartmental collaborationperfect for someone who enjoys variety and thrives under pressure. Considering applying for this job Do More ❯
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Technical Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
HR Employment Ltd
Hunt4 Employment is looking for a Technical Support Engineer to join a fast-paced and collaborative environment supporting Sales, Service, and Production teams across a growing operation. This role offers a dynamic mix of problem-solving, hands-on technical involvement, and interdepartmental collaborationperfect for someone who enjoys variety and thrives under pressure. Responsibilities: Provide technical support across departments via a ticketing system Troubleshoot and resolve customer issues over the phone or during site visits Assist with new product development and continuous improvement projects Support factory operations with hands-on technical input and quality checks Create and review technical documentation (O&M manuals, datasheets, etc.) Liaise with suppliers and internal teams to resolve … technical queries Contribute to electrical design work, including P&ID schematics Deliver technical reports and opinions in customer dispute cases Requirements: Solid understanding of pumping systems, hydraulics, HVAC, and M&E services Familiarity with cold/hot water systems, foul/surface water systems, and controls Hands-on experience in a technical or engineering environment (preferred) Strong More ❯
Employment Type: Permanent
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Construction Technical Support Team Leader

Bristol, Gloucestershire, United Kingdom
Etex Group
Select how often (in days) to receive an alert: Construction Technical Support Team Leader Location: Bristol, GB At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence. Our people are our top priority. We connect, collaborate, and champion the well-being of our … a meaningful impact in the lives of our customers and communities. Are you looking for a company where you can learn, grow, and lead? Join us as a Construction Technical Support Team Leader in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. … What you'll do: Lead, coach, and support the 1st Line Technical Support team to deliver a responsive, customer-focused service. Manage inbound technical enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems effectively, track team More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer

GL2, Hardwicke, Gloucestershire, United Kingdom
Dutypoint Ltd
this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally. JOB TITLE: Technical Support Engineer EMPLOYING ENTITY: Dutypoint Ltd EMPLOYMENT BASIS: Permanent LOCATION: Office/Field Based REPORTS TO: Technical Support Manager PURPOSE OF ROLE: The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by serving the many and varied needs of our valued customers … according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to ensure designs comply with More ❯
Employment Type: Permanent
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Support Engineer - Technical Support & Authoritative Advice

Filton, England, United Kingdom
BAE Systems
Job Description - Support Engineer - Technical Support & Authoritative Advice (00124723) Support Engineer - Technical Support & Authoritative Advice - 00124723 Job title: Support Engineering - Technical Support & Authoritative Advice Location: Filton (and embedded in the customer site Abbey Wood). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about … the options for this particular role What you’ll be doing: Acting as an engineering(Mechanical and Structural) technical query focal point and Subject Matter Expert (SME) for BAE Systems embedded in the customer site (Abbey Wood) To provide specialist knowledge in responding to engineering queries raised by the MOD customer or Submarine Enterprise partners relating to the design … safety, maintenance and operation of the equipment and systems installed in, In-Service Submarine platforms Providing technical Authoritative Advice, in accordance with the extant governance processes, for equipment in response to engineering queries raised by the MOD Design Authority and enterprise partners Leading/attending customer support meetings and reporting into BAE Systems any issues and programme changes More ❯
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Principal Engineer- Support Engineering (Technical Support & Authoritative Advice)

Filton, South Gloucestershire, England
BAE Systems
Job Title: Principal Engineer - Support Engineering (Technical Support & Authoritative Advice) Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you'll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design, safety … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software More ❯
Employment Type: Permanent
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Support Engineer – Technical Support & Authoritative Advice

Filton, England, United Kingdom
BAE Systems
Job title: Support Engineer – Technical Support and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Working … alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources Provide Astute Class Combat System/Platform Authoritative Advice, in accordance with the extant governance processes, for Astute-Class equipment … in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning from More ❯
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Technical Support Engineer (Eligible for SC Clearance)

Gloucester, Gloucestershire, UK
Rise Technical Recruitment Limited
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
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Technical Support Engineer (Eligible for SC Clearance)

Cheltenham, England, United Kingdom
Rise Technical Recruitment Limited
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
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Technical Support / Commissioning Engineer

Cheltenham, England, United Kingdom
Russell Taylor Group Ltd
fuel systems, making sure flow rates, pressures, and backpressures match design specifications. Follow all safety procedures on site, complete risk assessments, and keep clear records using digital reporting tools. Support and train apprentices, work closely with other teams, and provide feedback on how systems could be improved for easier maintenance. Where will you be doing it? You'll be More ❯
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Junior Technical Support Advisor Tech / Engineering

Gloucestershire, England, United Kingdom
Rise Technical Recruitment Limited
Junior Technical Support Advisor (Tech/Engineering)£26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym DiscountOffice Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting opportunity for anyone … who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance This is a rare and genuinely exciting opportunity to … and are now looking to expand.This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯
Employment Type: Full-Time
Salary: £26,000 - £28,000 per annum
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Junior Technical Support Advisor (Tech / Engineering)

Filton, Gloucestershire, United Kingdom
Rise Technical Recruitment
Junior Technical Support Advisor (Tech/Engineering) £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting opportunity for … anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely exciting opportunity … are now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum Hybrid + Training
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IT Technical Support Apprentice J3392

Gloucester, England, United Kingdom
Getting In Limited
IT Technical Support Apprentice J3392 Apply From: 27/11/2024 Learning Provider Delivered by GLOUCESTERSHIRE COLLEGE Employer SOUTH WEST APPRENTICESHIP COMPANY LTD Vacancy Description Duties will include: Being the first point of contact for any external customers or clients Providing technical support in relation to IT and software systems Troubleshooting based on client queries … deal with enquiries Be strong communicators, both internally and externally Be reliable and enthusiastic when approaching all tasks Have work or volunteer experience (desirable) Key Details Vacancy Title IT Technical Support Apprentice J3392 Employer Description As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. … Training Training to be Provided Training will be delivered both in college and in the workplace. The apprenticeship will cover the following core areas: Providing technical support to internal and external customers Establishing and diagnosing ICT problems and faults Applying appropriate security policies Resolving ICT technical issues Stakeholder communication Testing methodologies Documenting or escalate ICT tasks Benefits More ❯
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Technical Claims Support

Cheltenham, England, United Kingdom
JR United Kingdom
of customers that features some of the largest insurance companies in the world What we are looking for: We are seeking a dynamic individual to provide a variety of technical support to our Claims Operation, which is at the heart of our business. The ideal candidate will have a breadth of claims experience across fraud, complaints and quality … of potentially fraudulent claims, ensuring fraud identification and indemnity control Investigation and management of escalated complaints from the claims operation, including issuance of final response letters Responding accurately to technical referrals from claims handlers Support the onboarding of new products/partners, through detailed policy wording review, claims handling process definitions and system implementation Provide continuous process improvement … reviews and support Skills and Experience required: Minimum of 5 years experience in insurance claims Prior experience with at least one of these lines of business: Pet, Travel, Property, Warranty Experience of investigating and managing potentially fraudulent claims Experience investigating and managing complaints Experience in quality assurance of claims, including payment controls Strong verbal and written communication skills A More ❯
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Technical Claims Support

Gloucester, England, United Kingdom
JR United Kingdom
of customers that features some of the largest insurance companies in the world What we are looking for: We are seeking a dynamic individual to provide a variety of technical support to our Claims Operation, which is at the heart of our business. The ideal candidate will have a breadth of claims experience across fraud, complaints and quality … of potentially fraudulent claims, ensuring fraud identification and indemnity control Investigation and management of escalated complaints from the claims operation, including issuance of final response letters Responding accurately to technical referrals from claims handlers Support the onboarding of new products/partners, through detailed policy wording review, claims handling process definitions and system implementation Provide continuous process improvement … reviews and support Skills and Experience required: Minimum of 5 years experience in insurance claims Prior experience with at least one of these lines of business: Pet, Travel, Property, Warranty Experience of investigating and managing potentially fraudulent claims Experience investigating and managing complaints Experience in quality assurance of claims, including payment controls Strong verbal and written communication skills A More ❯
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Technical Support
Gloucestershire
25th Percentile
£26,250
Median
£27,500
75th Percentile
£28,750