Jobs 1 to 2 of 2

Technical Support Analyst - 2nd Line

Harrogate, North Yorkshire -
4it Recruitment Ltd
The Technical Support Analyst will be responsible for managing incidents/requests using a ticket logging system, providing 1st and 2nd line support, monitor/manage systems backups and remote servers, providing first class technical support/solutions and escalating calls where appropriate, working within an ITIL environment... CCNA or MTA certification required...
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 3 days ago

Technical Support Analyst

Harrogate -
Interquest - IQ ERP
This opportunity involves providing key technical support in a Service Desk environment in Networking, Data/ Back up, and Voice. Responsibilities; *Providing 2nd line support to users and customers. *Taking ownership of incoming queries and resolving them in an efficient and timely manner. *Escalating major issues to 3rd Line/ management. *Offering...
Salary: £19000 - £25000 per annum + Benefits
Posted: 18 days ago