10 of 10 Technical Support Jobs in Kent

Technical Support Engineer, EMEA (French-speaking) About Ketch Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party … from advertising, data, and AI initiatives, and build trust with customers and partners. About the Role We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical ...

seeking a Senior Technical Support Engineer with deep technical expertise and a passion for customer engagement to solve complex customer challenges, mentor a growing team, and help shape the future of our world-class artifact management platform. About Cloudsmith Cloudsmith is building the operating system … through the development and maintenance of 3rd party integrations that extend our API, CLI, and Webhook capabilities, while curating a public knowledge base to support customers to independently resolve common issues. Key Responsibilities Technical Support: Provide top-notch technical support to our customers, assisting them ...

Description Job Title: Technical Support Advisor 2nd Line IT (4 On/4 Off) Salary: Up to £34,000 (DOE) plus shift allowance Shift Allowance: +10% for days worked Monday to Friday +15% for days worked on weekends and bank holidays This role involves working 12 hour shifts … 00am to 7:00pm. Shifts will include weekends and public holidays. Location: Fully Remote (UK) Key Benefits: Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social ...

Technical Support Engineer Full-Time Remote Contractor Open to talent in LATAM About us We are an innovative B2B eCommerce enablement platform on a mission to make B2B eCommerce simpler for merchants. Since launching in 2021, our product has helped 3,500+ brands grow their B2B operations worldwide. … brand names. Our product has evolved quickly and continues to be received exceptionally well, with a powerful feature set that is constantly innovating to support our mission. Role Summary The Technical Support Engineer is responsible for providing exceptional support to our customers, resolving technical issues ...

frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building … critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive. Support is production reliability, trust preservation, and system learning. At Ema, Senior Technical Support Specialists are operators ...

responsibilities of the role will be; the repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems. You will provide support to customers and troubleshooting. Providing Service and Calibration of welding equipment, safety test and weld testing after repair and servicing, providing technical support for the introduction of new products/systems/processes into the market, providing email and telephone support for technical and welding queries/problems, providing presales and after sales support to sales team and customers, providing support to our application demonstrators of welding equipment ...

turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices … technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build ...

talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake, and other top VCs. Profitable and growing. This is our first support hire in the UK. Today our European merchants wait until California wakes up. You're the fix for that, and you'll shape … build support around you. If you want a place where you own real outcomes, not just a queue, you'll fit in. Why join Tapcart when you have a sea of other options? You'd rather be the person who solves it than the person who routes it. ...

About the Role Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers … with all Factory roles, you will help shape how we build and deliver autonomous software and will work closely with our leadership and technical teams to ensure operational excellence as we scale. What you will do and achieve Solve complex customer challenges. Work alongside our customers to address technical ...

clearances. WHAT YOU WILL DO: Communicate with end users and business stakeholders to clearly explain reported issues, impact, and recommended solutions Perform in-depth technical analysis for production incidents, including resolution and root cause analysis (RCA) Publish knowledge articles for incidents and service requests; create and maintain technical … issues through to full resolution Respond to and resolve issues within agreed service-level agreements (SLAs) Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency WHAT YOU BRING: Strong ...