15 of 15 Technical Support Jobs in Kent

Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one of … an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level … Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. More ❯

We are seeking an After-Sales Technical Support Technician for a position in Tonbridge, Kent. After-Sales Technical Support Technician Our client is seeking a unique individual to join its expanding IT and office support team. Based near Tonbridge, with a requirement to be in the office 5 days a week for an initial period. … This role requires someone with a solid technical understanding of Office 365, Hardware, Software, and operating systems, as well as the ability to comfortably liaise with customers to ensure the delivery of new technology, answer invoice queries, work with suppliers, and more. This role requires a versatile individual who is happy with a non-technical role. You must … have excellent interpersonal skills (both written and verbal), be a licensed driver (full UK licence), and be comfortable providing customers with after-sales support and care. After Sales, Office 365, Microsoft, Software, Hardware, Windows, Laptops, Networks, PCs, CRM, AD. Permanent position only. More ❯

Social network you want to login/join with: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Dartford Client: Hawksworth Location: Dartford, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Position: Technical Support Engineer (IBM iSeries or AS/… iSeries or AS/400 mainframe environments? Our client is a highly reputable software company, with clients including NASA. They develop software used worldwide. Your role will involve providing technical support for their environment, working on both Linux and Windows servers. Daily responsibilities include: Representing our client as the first point of contact Assisting customers with expertise in … IBM iSeries or AS/400 Diagnosing and troubleshooting performance and integration issues Technical requirements: 5+ years in tech support Experience with Linux and Windows servers Basic networking and shell scripting skills Nice to have: Hands-on experience with PHP-related technologies If this sounds like you and you're excited to join a global engineering/software More ❯

need to be in the office 5 days a week for an initial period. Our client is looking for a unique person to join its growing IT/Office support team. This role needs someone with a solid technical understanding around Office 365, Hardware, Software and operating systems, but equally comfortable liaising with customers to ensure delivery of … t purely technical. You must have excellent interpersonal skills (written and verbal), likely to be a car driver (full UK licence) and be comfortable providing customers with after-sales support and care. If you feel you have the skills to deliver for this role, then please contact Karen at Jump IT in the first instance. Quick CV turnaround. To More ❯

decades of innovation, quality, and reliability. Our shared values and long-standing collaboration continue to drive progress, excellence, and customer trust across the industry. Job title: Junior/Trainee Technical Support Engineer Main purpose of job: To provide technical support to all customers on all Kentec products, both in the UK and Rest of World. To … provide technical support to Kentec staff on all Kentec products. Department: Technical Support Location/Branch: Unit 26, Dartford Position reports to: Technical Support Supervisor (Richard Davey Length of contract: Permanent Main duties -To provide telephone, email and field support to customers and Kentec staff -To log calls onto the call logging system … CRM). -To liaise with and support the Hochiki Global Technical Support Team. -To report any problems related to the product or documentation gained from technical support correspondence. -To assist in the validation of new Kentec products, to ensure they meet customer requirements. -To assist in the preparation and verification of technical documentation for More ❯

a big difference and the big details that astonish. Because at Bose, we’re compelled to push things forward. We need to make things better. As a Product and Technical Support Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them through … of the way. At Bose, the customer is everything to us but our employees are just as important too, so we make sure you get all the training and support that you will need. From in-depth technical training to training on customer service and a whole host of other topics, you will be an expert in no More ❯

partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Job description: We are seeking a customer-focused Technical Support Representative to join our Front-Line Merchant Helpdesk team in our Ashford, Kent office. In this vital role, you will serve as the first point of contact … for our clients providing frontline support, troubleshooting products and solutions, resolving queries, and ensuring outstanding customer service both internally and externally. Youll play a key role in connecting our clients with the appropriate internal teams, helping deliver a seamless and supportive experience. This position sits at the core of our fast-paced helpdesk environment, where responsiveness, clear communication, and … are essential to success. Key Responsibilities Serve as the first point of contact for all customer queries, providing product and solution troubleshooting Log cases and queries accurately using our support database Conduct remote diagnostics by applying appropriate troubleshooting techniques and asking relevant questions Resolve customer issues whenever possible, escalating to internal teams when necessary Ensure high standards of customer More ❯

Technical Support Engineer - Semiconductors/Welding 50,000 - 55,000 + Company Car + Bonus + Benefits Dartford (Commutable from Bexley, Bromley, Orpington, Sidcup, Gravesend, Sevenoaks, Maidstone, Tonbridge, Dartford itself, Swanley, Rochester, Chatham, Gillingham) Are you an Engineer with experience in the Semiconductor industry, looking for a technically challenging role offering variety and long-term career progression? This … is a great opportunity to become the go-to technical expert for world-leading manufacturer of specialist machinery. Renowned for their technical excellence and specialist training, they are industry pioneers looking to expand their team due to sustained growth. The company are the largest supplier of semiconductor manufacturing machinery in the UK. This is a varied position combining … technical support, fault analysis, documentation, and customer interaction. This role would suit an Engineer within the Semiconductor space, looking to become the go-to technical expert within a niche industry. The Role - Support production by resolving technical issues and maintaining product quality. Liaise directly with customers, providing technical expertise and delivering training. Occasional travel More ❯

Support Engineer Salary up to 45k Hybrid - South Darenth I am seeking a driven and technically capable individual to join a dynamic team working on smart vehicle technologies and connected systems. This hybrid role bridges product development and engineering, offering exposure to innovative telematics solutions and cloud-based platforms. You'll play a key role in supporting the lifecycle … of new products—from early-stage planning and technical exploration to customer support and deployment. The position suits someone with a blend of problem-solving ability, technical knowledge, and a curiosity for how products evolve in a real-world setting. Role Focus: Product Launch Support – Contribute to planning, coordination, and rollout of new offerings. Engage with … technical documentation and internal systems to ensure readiness. Technology Partner Liaison – Work directly with hardware and software vendors to evaluate compatibility, explore enhancements, and bring new ideas to life. Research & Emerging Tech – Keep up to date with shifts in the tech landscape, particularly across IoT, automotive connectivity, and data-driven systems. Cross-Team Technical Assistance – Act as a More ❯

Job Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video and AI technologies. An accountable, driven self-starter who has an aptitude … must and enjoyment of technology. Ability to learn on the go with attention to detail. Processing service tickets raised by customers, analysing faults, and providing remote solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process … service requests. Obtain footage from our bespoke platform to identify and resolve faults reported. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Commissioning of new/replacement devises. Collaborate with internal teams, including the Product Group and Account More ❯

Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯

Job Title: 1st Line Technical Support Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving skills, and a commitment to … delivering exceptional customer service. Key Responsibilities: Deliver technical support to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or unresolved issues to senior technical support as required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates and support techniques. Participate More ❯

Job Title: 1st Line Technical Support Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving skills, and a commitment to … delivering exceptional customer service. Key Responsibilities: Deliver technical support to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or unresolved issues to senior technical support as required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates and support techniques. Participate More ❯

of customers that features some of the largest insurance companies in the world What we are looking for: We are seeking a dynamic individual to provide a variety of technical support to our Claims Operation, which is at the heart of our business. The ideal candidate will have a breadth of claims experience across fraud, complaints and quality … of potentially fraudulent claims, ensuring fraud identification and indemnity control Investigation and management of escalated complaints from the claims operation, including issuance of final response letters Responding accurately to technical referrals from claims handlers Support the onboarding of new products/partners, through detailed policy wording review, claims handling process definitions and system implementation Provide continuous process improvement … reviews and support Skills and Experience required: Minimum of 5 years experience in insurance claims Prior experience with at least one of these lines of business: Pet, Travel, Property, Warranty Experience of investigating and managing potentially fraudulent claims Experience investigating and managing complaints Experience in quality assurance of claims, including payment controls Strong verbal and written communication skills A More ❯

of customers that features some of the largest insurance companies in the world What we are looking for: We are seeking a dynamic individual to provide a variety of technical support to our Claims Operation, which is at the heart of our business. The ideal candidate will have a breadth of claims experience across fraud, complaints and quality … of potentially fraudulent claims, ensuring fraud identification and indemnity control Investigation and management of escalated complaints from the claims operation, including issuance of final response letters Responding accurately to technical referrals from claims handlers Support the onboarding of new products/partners, through detailed policy wording review, claims handling process definitions and system implementation Provide continuous process improvement … reviews and support Skills and Experience required: Minimum of 5 years experience in insurance claims Prior experience with at least one of these lines of business: Pet, Travel, Property, Warranty Experience of investigating and managing potentially fraudulent claims Experience investigating and managing complaints Experience in quality assurance of claims, including payment controls Strong verbal and written communication skills A More ❯

An exciting opportunity has arisen to join our Structural Support Solutions business as Technical Sales Representative for the South London area. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of temporary works equipment for the construction industry. Employing over 440 staff, we currently operate nationally from 14 locations, we manufacture our … own equipment, operate our own transport fleet and importantly have an in-house engineering team who produce design solutions to meet customers' requirements. Our Structural Support Solutions business provides engineering support and hire of specialist equipment to temporarily support existing and new structures during construction and refurbishment. Our goal is to disrupt an established market and grow … and developing this exciting area of the business forward. The role Technically minded with an interest in civil engineering and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to More ❯