Do you have experience providing technicalsupport with WMS systems in a Fulfilment/warehouse environment? Keen to work in a brand-new automated state of the art Fulfilment facility? Are you the kind of person who loves figuring out how things work, and making them work better? We re on an ambitious journey to become the most … efficient ecommerce fulfilment centre in the UK, and we re looking for a TechnicalSupport individual to help get there You will provide support for automated warehouse management systems. You ll be the go-to expert keeping it all running smoothly through proactive maintenance, smart problem-solving, and lightning-fast repairs when production stops. When you re … not working on the machinery, you ll switch gears to support our users with first-line IT support and help deliver IT infrastructure projects. Role: Warehouse Automation Technician, WMS Support Specialist, Automation Support Technician, Automation Support Engineer, Warehouse Automation WMS, Warehouse management system, TechnicalSupport Engineer, Automation Systems Specialist Salary: Highly competitive + More ❯
Do you have experience providing technicalsupport with WMS systems in a Fulfilment/warehouse environment? Keen to work in a brand-new automated state of the art Fulfilment facility? Are you the kind of person who loves figuring out how things work, and making them work better? We're on an ambitious journey to become the most … efficient ecommerce fulfilment centre in the UK, and we're looking for a TechnicalSupport individual to help get there... You will provide support for automated warehouse management systems. You'll be the go-to expert keeping it all running smoothly through proactive maintenance, smart problem-solving, and lightning-fast repairs when production stops. When you're … not working on the machinery, you'll switch gears to support our users with first-line IT support and help deliver IT infrastructure projects. Role: Warehouse Automation Technician, WMS Support Specialist, Automation Support Technician, Automation Support Engineer, Warehouse Automation WMS, Warehouse management system, TechnicalSupport Engineer, Automation Systems Specialist Salary: Highly competitive + More ❯
Job Title: 1st Line TechnicalSupport Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video and AI technologies. An accountable, driven self-starter who has an aptitude … must and enjoyment of technology. Ability to learn on the go with attention to detail. Processing service tickets raised by customers, analysing faults, and providing remote solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process … service requests. Obtain footage from our bespoke platform to identify and resolve faults reported. Escalate complex issues to the TechnicalSupport Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Commissioning of new/replacement devises. Collaborate with internal teams, including the Product Group and Account More ❯
Do you have experience providing technicalsupport with WMS systems in a Fulfilment/warehouse environment? Keen to work in a brand-new automated state of the art Fulfilment facility? Are you the kind of person who loves figuring out how things work, and making them work better? We're on an ambitious journey to become the most More ❯
