TechnicalSupport Specialist Department - New Product Development/Technical Our client is a leading UK supplier of Window & Door Hardware and ancillary products. Reporting to - Technical Manager To be the front-line technicalsupport for our customers To be the front-line technicalsupport for our internal & external sales teams To maintain … our library of profile related documentation To support the technical team relating to the product training programme for the business To support colleagues with key procedures relating to our test equipment To assist in the New Product Development processes as required To support colleagues in the Quality Control procedures as required To support colleagues in … producing greenteQ technical documentation Key Requirements Knowledge of fenestration hardware solutions within the PVCu, Aluminium and timber sectors of the market A problem solver Customer relations experience Experience with CAD software packages would be a benefit, but not essential Experience with Microsoft software such as excel, word and PowerPoint Experience with CRM systems and advantage Full clean driving licence More ❯
TechnicalSupport Specialist Department - New Product Development/Technical Our client is a leading UK supplier of Window & Door Hardware and ancillary products. Reporting to - Technical Manager To be the front-line technicalsupport for our customers To be the front-line technicalsupport for our internal & external sales teams To maintain … our library of profile related documentation To support the te click apply for full job details More ❯
3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you’ll provide hands-on support across servers, desktops, laptops, mobile devices, specialist applications, and network infrastructure. Our client is looking to … be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you’ll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support servers (Windows 2012/2016), Exchange … network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we’re looking for: Minimum 5 years’ experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network More ❯
partnered with a fantastic organisation to help them secure a Modern Workplace Analyst to join their team. You will be tasked with the following, - Experience working within an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/ More ❯
