Jobs 1 to 2 of 2

1st Line Technical Support Analyst (Multiple Roles)

Edinburgh, Midlothian -
Harvey Nash plc
Your role will be to log incoming calls and deal with the customers software problems in line with customer SLA's and internal KPI's... You will also have a strong technical background with a passion for IT, ideally coming from an HND/HNC in IT or Technical Support or...
Salary: £17000 - £18000 per annum + excellent benefits
Posted: 6 days ago

Avaya CIM AACC, AIC, EMC Technical Support Specialist - Glasgow

Glasgow, Lanarkshire -
FT Select
AACC, AIC, IQ, Avaya Proactive Contact, EMC and knowledge of Linux/Unix (preferably Red Hat ). Avaya and other contact center knowledge preferred... - Reviews and updates existing technical design documentation to support services delivery and to support the transition management process... AACC, AIC, IQ, Avaya Proactive Contact, EMC - Knowledge of Linux/...
Salary: From £37,000 to £42,000 per annum plus oncall and benefits
Posted: 3 days ago