11 of 11 Technical Support Jobs in the East of England

Technical Support Analyst Billericay | Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives in a fast-paced environment … and enjoys delivering high-quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents … and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user accounts, permissions, onboarding, and offboarding Install, configure, and maintain end-user software, and applications - This includes Microsoft Applications such as Teams, Exchange, Sharepoint, and other business applications which are SQL based. Troubleshooting SQL based More ❯

working available (after probation) A fantastic opportunity has arisen to join a fast-growing FinTech company transforming the payments space! Due to exciting business growth, we are seeking a technical support specialist with strong API knowledge and a proactive approach to provisioning and application support . This role is critical to ensuring seamless integration and exceptional customer … experience across SaaS payment solutions. As the first point of contact for technical queries, you will troubleshoot complex issues, assist with API integrations, and manage provisioning tasks to ensure customers are onboarded efficiently and systems are configured correctly. Key Responsibilities of the Payments Support Officer to include: Provisioning: Set up and configure customer environments, ensuring all technical requirements are met for smooth onboarding. API Support: Assist clients with REST/SOAP API integrations, authentication (OAuth), and troubleshooting using tools like Postman. Technical Troubleshooting: Diagnose and resolve application issues, leveraging log analysis tools (e.g., Splunk) and forensic data. Customer Interaction: Provide clear, professional guidance to technical and non-technical stakeholders. Ticket Management: Log More ❯

Technical support Agent Watford Monday to friday 8.30-5 We are currently recruiting for a technical team based in a head office in Watford. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be getting involved with customer … service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems. Are you looking for a challenging role that allows you to learn a new product in depth with fantastic training opportunities from … the company! Must have previous office based experienced paired with technical mindset and logical thinking! Duties: Handling inbound calls Making outbound calls Liaising with customers and clients Product investigations Creating support tickets Benefits Hybrid working Full training and support Salary review and increase twice a year Free parking Company Bonus More ❯

IT Technical Support Location: Essex Type: Full-time | Permanent Are you an IT professional who enjoys solving complex technical challenges and improving systems that make a real impact? Join a forward-thinking organisation specialising in waterproofing solutions for both refurbishments and new builds where every project is unique, and innovation is part of the foundation. Our client … delivers customisable solutions backed by end-to-end technical expertisefrom bespoke roof design services and accredited manufacturing training to dedicated customer and project support. As part of this growing team, youll play a key role in maintaining and optimising the companys IT infrastructure to support seamless operations across all departments. Key Responsibilities Project Management Lead the planning, execution … and delivery of technical projects. Collaborate with stakeholders to define requirements and align business and IT objectives. Technical Problem Solving Diagnose and resolve complex technical issues, ensuring minimal disruption. Implement practical, long-term solutions that enhance performance and reliability. Continuous Improvement Stay current with evolving IT trends and technologies. Recommend and implement process and system enhancements to More ❯

Technical Customer Support Executive Location: Office-based Contract: Permanent | Hours: Full-time (37 hrs/week) | Monday - Thursday 7am - 3pm | Friday 8am - 4pm Salary: Competitive + Benefits Join a leading medical devices company and become part of a dynamic Customer Support team. You’ll provide first-class technical assistance to healthcare professionals, distributors, and end-users … ensuring our products deliver exceptional performance and reliability. What You’ll Do: Respond to technical inquiries and troubleshoot product issues. Manage support cases from start to resolution, including repair coordination. Investigate complaints and maintain accurate logs and reports. Collaborate with engineering and product teams for advanced diagnostics. Support new product testing and validation. What We’re Looking … For: Experience in technical customer support (medical devices or similar preferred). Strong problem-solving skills and ability to work independently. Excellent communication and documentation skills. Customer-focused mindset with resilience under pressure. IT proficiency (CRM systems, MS Office). Benefits: Competitive salary + healthcare package. 20 days holiday + bank holidays. Professional growth opportunities in a supportive More ❯

IT Technical Support Location: Essex Type: Full-time Permanent Are you an IT professional who enjoys solving complex technical challenges and improving systems that make a real impact? Join a forward-thinking organisation specialising in waterproofing solutions for both refurbishments and new builds where every project is unique, and innovation is part of the foundation click apply More ❯

Salary: £27,423 - £34,944 per annum Contract: Fixed term, 12 months Location: Hybrid - 3 days a week in office in Kings Lynn Town Centre We are seeking a Technical Support Officer to join our forward-thinking ICT team. This is a fantastic opportunity to work with modern technologies in a supportive, fast-paced environment where no two … this organisation, as they are going through a fantastic time of change and growth. As the first point of contact for ICT issues, you will provide vital first-line support for Microsoft 365, Windows 10/11, and user account management. You'll play a key role in ensuring systems run smoothly, supporting staff productivity, and maintaining ICT security … standards. Graduates considered! Key Responsibilities Provide Tier 1 Service Desk support, logging and resolving incidents and service requests. Administer and support Microsoft 365 applications (Teams, Outlook, Word, Excel, Exchange). Manage user accounts and permissions via Active Directory/Entra ID. Configure and deploy Windows 10/11 devices, including Intune-enrolled endpoints. Maintain ICT asset records and More ❯

Our client is offering an exciting opportunity for a PCB Technologist to support the development of electronic design and manufacturing capabilities within highly complex electronic sub-systems in the Defence & Security industry. This permanent role involves working from concept through to full production and beyond. Job Requirements Understanding of PCB Design, Manufacture, and Assembly technologies Strong communication skills for … generating documented standards within teams Participating in failure analysis of circuit card assemblies at component and board levels This role involves working within the Electronics Engineering function to provide technical support service for internal programmes in the UK, and with non-UK teams developing new technologies across all areas of PCB design, manufacture, and assembly. This is a … unique opportunity to develop an extensive technical skill set. If you have a background in Electronics Engineering and PCB technologies, coupled with a determination to support innovative advancements in Defence & Security, we encourage you to apply now for this rewarding role More ❯

Technical Project Support Fixed Term Contract for 12 months Full time (37 hours per week, Monday to Friday) Grade 4 £30,293 - £34,116 pa Petersfield with hybrid working About East Hampshire District Council: East Hampshire District Council has been through a substantial period of change. Part of this change has been the migration of some of our … on premise solutions to cloud. The Technical Project Support role will be primarily working on one of these programmes, the migration of our Idox suite of applications to the cloud version and the transition into BAU. Information about the role East Hampshire District Council is seeking a motivated and detail-oriented individual to join our IT & Digital team … as a Technical Project Support. This is a fantastic opportunity to contribute to innovative digital initiatives and support the delivery of key technical projects across the council. Managing technical project issues and new requests working with internal teams and third parties as needed. Supporting the tools and processes necessary for storing, reporting and analysing management information More ❯

with a benefit of having this reviewed every 6 months Some of the duties will include: Handling customer requests over the phone, email, chat and WhatsApp Resolving support requests by investigation, fault-finding, problem-solving and troubleshooting Creating an audit tail of support requests on the CRM system Liaising with mobile network providers Providing a great level of … with any queries Working well as part of a team The suitable candidate: Strong communication skills both written and verbal Able to understand, diagnose and assist in a busy support environment PC literate including Word, Excel and email Great organisational skills Previous customer service experience Must be local to Watford to be able to commute to the office An … interest in technology would be beneficial Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre More ❯

An exciting opportunity has arisen to join our Structural Support Solutions business as Technical Sales Representative for the Midlands & East Anglia region. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of temporary works equipment for the construction industry. Employing over 450 staff, we currently operate nationally from 13 locations, we manufacture … our own equipment, operate our own transport fleet and importantly have an in-house engineering team who produce design solutions to meet customers' requirements. Our Structural Support Solutions business provides engineering support and hire of specialist equipment to temporarily support existing and new structures during construction and refurbishment. Our goal is to disrupt an established market and … and developing this exciting area of the business forward. The role Technically minded with an interest in civil engineering and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to More ❯