Technical Support Jobs in the East of England

This 2nd Line Technical Support role will be working for a Service Provider company who are looking for a talented individual to join the well established support team. With this role you'll ensure that ticket queues are managed effectively & responded to within agreed service levels, providing an excellent and...

Their portfolio of services includes outsourcing, technical support services, software development, advanced network security WAN/LAN management, hosting, digital solutions and project management... Key Responsibilities for his role will be: - Provide operational support for service request fulfilment, incident management and problem management... - Windows Server 2008+ experience essential. - Microsoft Office support.

Senior Technical Support Engineer - rapidly expanding software house - Python, Unix / Linux. Location: Cambridge... Great opportunity for a Senior Technical Support Engineer to join a rapidly expanding software company in Cambridge - this software provider are regarded as “one to watch” and their products are doing exceptionally well across the world. Due...

A leading UK supplier of address data quality solutions looking for an enthusiastic person with a can-do attitude to join their Customer Support Team in Norwich. You will provide support to customers using their range of web services, APIs, software and datasets... The role... You'll do this in...

Experience providing support on the following platforms:- - Windows Server. - Windows XP/7. - Microsoft SQL Server... Process management - Must be able to implement and manage the processes in the department to provide the level of service outlined in our SLAs... Time management - must be able to complete assigned tasks under pressure...

Our Client is an established Web Design firm based in Norfolk. They specialise in creating websites that build business for their customers all over Norfolk. They are looking for Technical Support Officer to join their team, and to work with creative, hard-working individuals in a fast-paced, energising environment...

Reactive problem management by identifying the root causes of Incidents, and propose improvements and resolutions... Carry out root cause analysis and problem solving for repeat incidents... Ability to own and manage production incidents and requests through to completion and within SLA... Proven development and working adherence to operational performance KPI'...

This company works with a range of clients, mostly in the restaurant and hospitality industries - customers range from fine dining restaurants to public houses and hotels... There are 3 shifts (early/middle/late) covering 9am through to Midnight. IT Helpdesk Technical Support - the role: This busy remote support role will...

At HP Autonomy, we are currently looking for a 3... The Technical Support Engineer is expected to troubleshoot and resolve problems to agreed service levels and quality targets with the aim of providing world leading hosted services to HP Autonomy’s customers in both the UK and across the globe... -...

We are keen to see evidence of skills with our other key technologies which include Linux administration, basic Windows administration; 3PAR and Compellent SAN solutions; switching and routing using Cisco hardware; Firewall provision via VMware, Cisco or Checkpoint products and load balancing via F5 load balancers... Experience of automation of...

Technical and Quality: to swiftly learn more about the company products; provide high-level problem troubleshooting and liaising with R&D team; root cause analysis work... Experience of providing support on Windows Server and SQL Server, and Windows XP through to 7 with strong analytical fault-finding skills... Strong process...

This is a excellent opportunity for the right candidate to join a company that was established over 10 years ago and is now part of a national group with 3 sites across the UK. This position is requires you to work Mon-Fri with 20 days holiday plus Bank holidays...

We are a market leading organisation based in Luton, Bedfordshire. As an innovative international company we are seeking a highly capable French speaking Technical Support person to assist external customers with various software and application issues. You will be given a great opportunity to work within a highly professional environment...