1 to 25 of 69 Technical Support Jobs in the East of England

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯

Technical Support Analyst Band 6 (Equivalent) | £37,338 – £44,962 pro rata Location: Norfolk and Norwich University Hospital (NNUH) Contract: Temporary – 3 months initially (with potential to extend) Hours: Full-time, 37.5 hours per week (Mon–Fri) Employer: gap personnel (acting on behalf of the NHS) Job Summary An exciting opportunity has arisen for an experienced Technical Support Analyst to join the IT Technical Support Team at Norfolk and Norwich University Hospital (NNUH). This is a key role providing second and third-line support to end users, helping maintain critical infrastructure systems and ensuring the Trust’s IT services operate at optimum performance. You will be expected to deliver high-quality … support and contribute to a culture of excellence, aligned with NNUH’s PRIDE values – People Focused, Respect, Integrity, Dedication, and Excellence. Main Duties and Responsibilities Provide 2nd and 3rd line support for IT systems and services Manage and maintain Windows Server and Desktop environments Monitor system performance, backup procedures, and capacity planning Support Citrix, Oracle databases, and More ❯

Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood's … advertising firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯

Social network you want to login/join with: Remote - Once a week travel to Luton and occasional travel to London. The Role We are looking for an IT Technical Support Analyst to work within the Service Desk Team, providing 1st line support to address general queries from our global customer base of up to … the lifecycle of requests, ensuring timely and appropriate resolution. Communicate regularly with customers about the status of their requests. Escalate issues as needed to meet high-priority resolution times. Support Service Desk projects, including data entry, analysis, and coordination of activities. About You: Empathetic and passionate about customer service. Team player who fosters collaboration. Analytical with the ability to … on quality. Prioritizes effectively and manages expectations. Honest, constructive, and proactive in driving improvements. Experience in customer service, contact centers, or helpdesk roles. Experience working with KPIs. Previous IT support experience. Technical Skills (Desirable): Active Directory & MS Windows environments. Desktop, laptop, and server support. Citrix Cloud Desktop. Basic ITIL knowledge. What We Offer: Competitive salary. 25 days annual More ❯

2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based in Welwyn Garden City. This is the ideal job for … as Autotask, Kaseya, Solarwinds, Auvik, NinjaRMM, ConnectWise, Zendesk or Freshdesk as well as experience with Office 365, Azure or AWS is a positive differentiator. Skills/Attributes Required Key Technical Skills Strong working knowledge of Active Directory, Group Policy, DNS, Hyper-V, and other core networking services. A good understanding of Microsoft Exchange, Office365, and how to troubleshoot email … 3+ years’ experience supporting desktop and server environments. Training programme Profit related bonus scheme (effective after probation period). This role would be suitable for: IT Help Desk, IT Support Analyst, Help Desk Support, Experienced 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, Project Engineer or IT Technician. 37.5 Hours per week. More ❯

Job Title: Technical Support Engineer Location & Flexibility: Tilbury - Full time in the office Company: C4S are happy to be working with a Managed Service Provider. Salary: £26,000 - £33,000 About the Job: Address issues as assigned by the Technical Support Manager. Conduct onsite support, installations, and troubleshooting when remote solutions are not feasible. Resolve … support tickets and incidents promptly, adhering to agreed SLA timelines. Execute installations of infrastructure, computers, servers, and software. Perform daily checks on customer infrastructure, backups, and monitoring, taking necessary actions. Participate in various IT projects. Contribute to the internal escalation process by providing help and assistance to support staff as needed. About You: Strong Microsoft Windows Server More ❯

experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Select Recruitment Senior Recruitment Specialist at Select Recruitment Specialist Ltd. Job Title: Technical Support Engineer Job Type: Full-Time, Permanent Are you passionate about technology and driven by solving real-world IT problems? We’re working with a well-established business … that’s looking to bring a talented Technical Support Engineer into their growing IT team. This is a fantastic opportunity for someone who enjoys variety, thrives in a hands-on support role, and is keen to develop their skills in a supportive environment. What you’ll be doing: Acting as the first point of contact for IT … support queries from clients Troubleshooting a wide range of technical issues across hardware, software, and networks Managing support tickets and resolving issues within agreed SLAs using remote monitoring tools Attending client sites when required to deliver face-to-face support Assisting with network infrastructure tasks and on-site equipment installations Liaising with third-party providers to More ❯

Social network you want to login/join with: Technical Support Specialist- German, Alexa Information & Ads, Cambridge col-narrow-left Client: Evi Technologies Limited Location: Cambridge, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 0cae4b92bf15 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: At the intersection of … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and … team metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q More ❯

Venesky-Brown’s client, a public sector organisation in Norwich, is currently looking to recruit a Technical Support Analyst for an initial 3 month contract with potential to extend on a rate of £19.78/hour PAYE – working 37.5 hours per week. This role will be hybrid working. Responsibilities: - Provide advice and guidance on technical matters, supervise … the other Technical Support Analysts - Perform work which requires the application of a significant range of fundamental principles in a variety of contexts - Take a structured and effective approach to own work and demonstrates leadership potential - Able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods … Service) data from PPA Oracle database on a monthly basis - Issue escalation for both internal and third-party applications such as A&E, Maternity, Purchasing systems. - Provide third line technical support for the onsite helpdesk - Onsite management of Citrix Service Farm - Ensure that all tasks and procedures are carried out effectively and efficiently to agreed levels of service More ❯

Technical Support Engineer A brilliant opportunity for a technically-minded individual to join a pioneering deep-tech company as a Technical Support Engineer, working with innovative imaging technology. This role offers the chance to get hands-on with complex systems, providing high-level technical support to a wide variety of customers both in the … with regular travel to Oxford and occasional national/international travel Salary: £40,000 – £50,000 per annum 10% bonus equity options healthcare, pension, and other benefits Requirements for Technical Support Engineer: A degree in Electrical Engineering, Physics, Computer Science or a related technical field At least 2 years of experience in a technical support or engineering role Experience developing or supporting advanced imaging or camera systems (infrared experience a plus) Strong communication skills with a proven ability to convey complex technical concepts to a range of audiences Comfortable producing technical documentation, user guides, and support materials Familiarity with networking concepts and IT infrastructure Proficiency in relevant programming or scripting tools More ❯

Job Title: Technical Support Engineer Location: Norwich Salary: £25,000 – £28,000 per annum Job Type: Full-Time, Permanent Are you passionate about technology and driven by solving real-world IT problems? We’re working with a well-established business that’s looking to bring a talented Technical Support Engineer into their growing IT team. This … is a fantastic opportunity for someone who enjoys variety, thrives in a hands-on support role, and is keen to develop their skills in a supportive environment. What you’ll be doing: Acting as the first point of contact for IT support queries from clients Troubleshooting a wide range of technical issues across hardware, software, and networks … Managing support tickets and resolving issues within agreed SLAs using remote monitoring tools Attending client sites when required to deliver face-to-face support Assisting with network infrastructure tasks and on-site equipment installations Liaising with third-party providers to resolve escalated issues What we’re looking for: Previous experience in a 1st Line Support or similar More ❯

Social network you want to login/join with: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. Provides user support, new hire system set ups and desktop/laptop software evaluations. Deployment of updates/… roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train users according to technical, release and security standards. Good communication skills, able to articulate technical solutions using basic … customer service aptitude Demonstrable experience and fluent command of the English language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization. Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer More ❯

to receive an alert: Location: Peterborough , England, United Kingdom, PE4 5HG If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in areas of rotating machinery and control systems. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction with our services and equipment, particularly those customers with Customer Care Agreements. … and data recorded using remote monitoring, to enable the creation of operational assessment reports as per the requirements of the Customer Care Agreements (CCA’s). Correctly record all technical queries and communications to allow all departments to review the current situation and the answers provided to the Customers. Providing review and recommendations on findings in Field Service Engineer More ❯

Peterborough , England, United Kingdom, PE4 5HG Company: Chart Industries The Role If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in areas of rotating machinery and control systems. In this role you'll be providing support to our internal Aftermarket team, Field Service Engineers and directly to our customers on a variety of technical issues related to our products. You'll not only troubleshoot issues but also play a pivotal part in proactive maintenance strategies and … learning, and want to contribute to the long-term reliability of products around the world, this role provides an exciting and rewarding career path. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of More ❯

2nd Line Support Engineer (MSP) Location: Near Norwich Salary: up to £35k CloudScope are recruiting for a 2nd Line Support Engineer to join a growing and dynamic IT Managed Service Provider based near Norewich. This is an exciting opportunity to work with a wide range of local businesses, supporting their IT infrastructure both remotely and on-site. We … re looking for someone with at least 3 years of IT support experience, ideally in a client-facing role or with excellent communication skills. The Role Provide 2nd line support to a portfolio of over 300 local businesses A mix of field-based and remote work Install and maintain PCs and network devices Install servers and manage server … environments Assist with project management on IT infrastructure projects The Candidate Minimum 3 years’ experience in IT support Experience with Office 365 Strong troubleshooting skills with Windows networks and Windows operating systems Hands-on experience supporting, implementing, and troubleshooting Windows desktop OS, networks, and some server environments Full UK driving licence Confident communicator with excellent client-facing skills Desirable More ❯

access control accessories. Our products are sourced from top European manufacturers and are available from stock, ensuring timely delivery and competitive pricing. Located in Leeds, our dedicated sales and technical support team is committed to offering the best advice and support to professional installers. Responsibilities As a Technical Support Specialist, you will provide day-to … day technical support and troubleshooting for gate automation and access control systems. This will include offering support over the phone, using email and in person. You will interact with customers to resolve issues, provide technical advice and deliver training in the installation of gate, access control and IP/Digital security systems. You will also be … required assist staff members with technical queries when needed. Qualifications & Skills Strong Technical Support and Troubleshooting skills Excellent written and verbal Communication and Customer Service skills Strong fault finding and problem-solving skills Relevant experience in the gate automation, CCTV, alarm or access control industry Previous experience in providing telephone, email, and face-to-face support More ❯

Must have • Qualifications/training and professional development • Relevant Degree, IT Qualification – MCP or MCSE Windows 2003 – 2012 • HND or HNC in a relevant discipline • Significant involvement in the support of Microsoft server products, data communications and networking technologies (LAN, x400, TCP/IP, RS-232) and printer functions • Previous experience of implementing and supporting multi-user applications using More ❯

As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is … based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings More ❯

Technical Support Expert (Imaging Cameras) Technical Support Expert (Imaging Cameras) 2 days ago Be among the first 25 applicants Quantum Solutions, headquartered at Oxford, is specialised in commercialisation of the Short-Wave InfraRed (SWIR) semiconductor materials and imaging systems based on Quantum Dot technology. Role Description Quantum Solutions is seeking a skilled Technical Support Expert to join our team. In this role, you will be extensively involved in day-to-day production-related tasks and provide crucial technical support to our customers of SWIR (short-wave infrared) cameras and payloads.This role is primarily based in Cambridge (UK) but you will be required to travel regularly to our headquarters in Oxford (UK … nationally and internationally to support our customers. Responsibilities Build, test, debug, and document production-level SWIR cameras and payloads Develop user guides, application notes, helper scripts, and demonstration materials to streamline support requests Conduct technical demonstrations for customers and internal teams (sales & marketing) Provide timely and effective technical support to customers via email, phone, and More ❯

United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: cf7210342fca Job Views: 3 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Position: Technical Support Engineer Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support … level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you'll be involved in supporting critical infrastructure … for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and More ❯

improve service delivery across the business. It’s a fantastic opportunity to contribute to meaningful change and make a real impact. This position isn’t hands-on from a technical perspective, but it does require a good understanding of technical language and concepts. You’ll be expected to triage incoming service requests, ask the right questions, gather relevant … information, and ensure a timely and accurate response. Key Responsibilities: Respond to customer service enquiries, triage and prioritise requests based on urgency and technical scope. Schedule service engineers effectively, using KPIs to improve route planning, logistics, and overall efficiency. Prepare detailed visit packs for engineers, including relevant technical documents and site-specific information. Follow up on service visits … to identify further sales or support opportunities (e.g. spare parts, upgrades, training, or maintenance contracts). Support ERP system usage across the department; help develop dashboards and reporting tools to track service metrics, equipment performance, and recurring issues. Produce and maintain daily, weekly, and monthly KPI reports, highlighting performance trends and service gaps. The Candidate: Experience in a More ❯

Singapore. Why Options? Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia. Continuous career development opportunities: We provide professional skills development and technical training. The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward … as New York, Hong Kong, Singapore, Auckland, Belfast and London for successful candidates. We welcome applications from graduates and students from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance. We have a fresh new team expanding globally and we want to hear from candidates that are … start-ups, innovation and financial technology. Strong interpersonal skills with client facing experience. Project management skills and proven ability to manage own workload. (In the case of applications for technical positions, examples of previous work are encouraged.) How to apply Please submit a CV and cover letter to the Graduate/Placement Technical Support Engineer role on More ❯

Italian and Spanish speaking Technical Support Engineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile A well-established and award-winning company with international operations. Responsibilities Main duties: Provide first line technical support and diagnose electrical or mechanical faults. The role Provide first line technical support and … react accordingly. Organise visits from specialised field engineers depending on the fault. Order replacement parts and ensure timely delivery. Escalate enquiries when required and complete all necessary documentation. Log support cases and keep the client and system updated on the process. Candidate's Profile Fluent in Italian AND Spanish (written and spoken) - Essential Previous experience in electrical or mechanical More ❯

Overview We are seeking a motivated and technically proficient Technical Support Specialist to join our team in the security industry. The ideal candidate will have a strong understanding of Access Control, CCTV, Intruder systems, and possess excellent troubleshooting skills. This is a great opportunity to contribute to the success of a leading manufacturer while receiving a competitive salary … and benefits package. Responsibilities Provide first-line support for customer inquiries and technical issues related to security products Handle helpdesk requests and assist with test & returns processes Troubleshoot and resolve technical issues with Access Control, CCTV, and Intruder systems Collaborate with internal teams to escalate complex issues and ensure timely resolution Document and maintain accurate records of … customer interactions and technical solutions Qualifications Technical-minded individual with a passion for the security industry Previous experience in a technical support role, preferably within the security or related industry Strong knowledge of Access Control, CCTV, and Intruder systems Excellent problem-solving and communication skills Ability to multitask and prioritize in a fast-paced environment Day More ❯