Jobs 1 to 2 of 2

Telephony Business Analyst (Cisco / Avaya) Permanent - London

South East -
Due to the ongoing success with one of our key clients we have been given the mandate of guiding them through the upgrade of their telephony systems, as such we are looking for a Business Analyst with expertise in Avaya / Cisco... Must understand how various components win contact centre works...
Posted: 9 days ago

Telephony Business Analyst (Avaya / Cisco) - Permanent - UK

London + UK Travel -
Cognizant Technology Solutions SAP
The Customer Interaction Management (CIM) Practice offers Computer-Telephony Integration (CTI) solution implementations, maintenance, routing optimization, blended channel implementation and recording/WFM solutions across a whole array of industry-leading technologies from Cisco, Avaya, Genesys and several other widely adopted CTI/CIM products in the market in addition to integrating...
Posted: 13 days ago