2 Telephony Manager Jobs

Job summary As a Telephony Support Manager, the post holder will work as part a dynamic team delivering one of a number of high profile work-streams within the Urgent and Emergency Care Programme. This role required someone with telephony engineering skills. You must have extensive knowledge … of contact centre technologies and have a knowledge of CICSO ICM based routing products and the underlying carrier architecture. The NHS 111 telephony platform, which underpins the NHS 111 service by delivering 111 calls to the correct provider and making the 111 number free to the caller, was awarded … guidelines and continuity of current service is maintained Main duties of the job The post holder will be expected to: Maintain Accurate and Effective Telephony Call Routing Plans for NHS111 & 119 and other system configurations Provide NHS111 & 119 Telephony Reporting Undertake NHS111 Clinical Governance Support - Ensuring call trace more »

We are looking for a Commercial Manager to join one of our public sector clients. Rate: Up to £650pd (Inside IR35) Contract Length: 12 months Location: London Travel: (Hybrid) occasional travel to London Required Candidates with demonstrable experience of large-scale procurements within the public sector or similarly regulated … industry are preferred, as are candidates with notable experience in the following Categories: Telephony Services and Infrastructure (not mobile) Concessionaires Agreements Contract and Service Requirements Capture Experience Working knowledge of Public Sector Procurement regulations and Procurement Systems, eg Jaggaer (Bravo) Large Scale Telephony Category Experience experience in creating … delivering sourcing exercises end to end (from identification of business need through to award and mobilisation). If you are interested in this Commercial Manager please apply here more »