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Service Desk Analyst

Responsibilities of the role include: Respond to centralised IT Service Desk phone calls, logging as Incidents, Service Requests or Queries, and action accordingly, with agreed SLA... Raise awareness of regular repeat incidents and progress through to problem management... Ensure continuous availability of services across all sites through proactive operational support,...
West Midlands -
Rate: £10.00 - £12.00 per hour
Posted: 6 days ago