4 Ticket Management Jobs in Edinburgh

with other departments and stakeholders to align IT initiatives with business objectives * Develop and maintain scripts for automating tasks related to AD/AAD management * Implement infrastructure-as-code solutions for managing and provisioning AD/AAD resources * Troubleshoot issues related to Hybrid AD/AAD configurations and automation … scripts * Document configurations, processes, and procedures related to Hybrid AD/AAD management * Implement and maintain strong controls for identity and access management * Establish and maintain robust asset management protocols * You will split your time between operational work to support our staff, and development projects to refine … team * Minimum 5 years experience in an IT/EUC support role * Windows system administration; Active Directory & Windows Server 201x * Scripting; PowerShell/Bash * Ticket Management experience; ITIL *Desirable:* * Linux administration; CentOS, AlmaLinux * Automation tooling; Terraform, Azure DevOps & Ansible * Database administration; MS-SQL * Internal network design, implementation & management more »

/EUC support role. Proficiency in Windows system administration, including Active Directory and Windows Server 201x. Scripting expertise in PowerShell/Bash. Experience in ticket management following ITIL practices. Desirable: Familiarity with automation tools like Terraform, Azure DevOps, and Ansible. Knowledge of database administration, specifically MS-SQL. Expertise more »

/EUC support role. Proficiency in Windows system administration, including Active Directory and Windows Server 201x. Scripting expertise in PowerShell/Bash. Experience in ticket management following ITIL practices. Desirable: Familiarity with automation tools like Terraform, Azure DevOps, and Ansible. Knowledge of database administration, specifically MS-SQL. Expertise more »

as a hands-on technical expert, drawing from extensive experience within infrastructure teams, particularly in a senior capacity. * Demonstrate proficiency in mentoring and line management, guiding staff members to excel in their roles. * Cultivate robust working relationships across various business units, external cloud providers, and colleagues within the broader … Knowledge and Expertise* *Required:* * Minimum 3 years experience in a managerial role * Minimum 3 years experience using Azure *Cloud Hosting Providers* * Azure * Private cloud *Ticket Management * * ITIL * Familiarity with service desk tooling *System Administration* * Azure Active Directory/Entra ID * Active Directory * Windows Server 201x * Linux – CentOS, AlmaLinux more »